View Poll Results: How do you feel about our new customer service system?

Voters
1546. You may not vote on this poll
  • Thanks Evony! It's great to see customer service as a priority.

    1,268 82.02%
  • I don't like the new customer service portal. (Please tell us why)

    278 17.98%
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Thread: New Customer Service system in place, improved response time, and satisfaction survey

  1. Default customer service

    You guys are alright...I wish you well in the future of Evony.
    PapaKilo

  2. #22

    Default Evony Happiness Package

    I purchased 3 of the new Evony Happiness Package's, did the 'accept' from my gift box up on the top left side of the Evony screen, but they are nowhere to be found. Has anybody else successfully purchased/accepted these Evony Happiness Package's? Are they being dropped some place besides the "My Items" link?

  3. #23

    Default customer service

    oh so It'll take another 3 weeks to get my problem solved thanks evony.

  4. #24
    Join Date
    Apr 2010
    Location
    Pennsylvania
    Posts
    1

    Default

    Alliance Storm is the best of the best

  5. #25

    Default

    Quote Originally Posted by Darru Areu View Post
    I purchased 3 of the new Evony Happiness Package's, did the 'accept' from my gift box up on the top left side of the Evony screen, but they are nowhere to be found. Has anybody else successfully purchased/accepted these Evony Happiness Package's? Are they being dropped some place besides the "My Items" link?
    Same problem. I haven't received a response for why this is happening.

  6. #26

    Default

    Quote Originally Posted by Maria Marlow View Post
    Alliance Storm is the best of the best
    That may be true, but I think you're lost ...

  7. #27

    Default Customer Service

    I have been waiting for a response for over 2 weeks, and if that is progress, then it isn't working right.

  8. #28

    Default

    i have to say i find this to be the most positive change in evony.it has long been needed and i think you will find it very much appreciated the lack of response has been an endless bone of contention for all of us as players .Kudos
    1crzyldy-dance well enjoy your stars=):
    3.8mil prez and climbing

  9. #29

    Default

    Quote Originally Posted by ArizonaDweller View Post
    Same problem. I haven't received a response for why this is happening.
    Good! I was afraid it was only me. At least if it is happening to others as well I know it will eventually get fixed!

  10. #30

    Default

    Wow 1 year later you decide to improve customer servise lol maybe them complaints i sent a year ago might get read!!! its a shame it didnt take evony a year to take money out of my bank account for the cents i baught LMAO....... JOKERS!!!

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