if we buy packages nothing happens

no chests chest / no packages / no vestas / no 50% upkeep items ... no nothing - tickets are in

purchase history status shows upcoming

ss59 has had no announcement for maintenance for nearly a month ... server just randomly crashes at about maintenance time and periodically thorough out the day. tickets have been put in on both issues

it is not fair that our server is unable to participate in this promo due to a server issue. Please look into this

thank you