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8 Visitor Messages

  1. how do they verify what I lost
  2. As long as it takes to verify how many you lost and get the details. But I have no idea as it has not happened to me.
  3. When you submit a customer service ticket you should be given a number. You should also get an email with the number attached, and can also go check on current tickets where the number will be.
  4. Unfortunately it will take some time. There is alot of work to be done for not enough staff. I would say you should wait 5-7 days at most and then send a message to Dawnseeker on this forum with your customer service ticket number explaining you have had no response and ask if he can help you.
  5. Yes. If you wish, you may also try to explain this to logrus on this forum.
  6. That is something you will have to explain to help centre. When you do so, it may be a good idea to explain exactly what happened in detail. Also give any information about anything that will have changed within the cities like if they teleported. The more information you give and the clearer it is, the easier it will be to replicate and find the cause of.
  7. You are meant to report it via help centre. If it is something that people are exploiting to get an in game advantage, you should PM me details about it so that the exact problem is clearer.
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About LordZero

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09-04-2010 08:49 PM
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  1. PrimalFear PrimalFear is offline

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