I'm afraid so!!
Following on from another thread of similar vein, I have to thank Evony forum admin for their help. I had a Paypal issue which looked like it may ruin server merge for me. I mailed Paypal/Regan Merc with no joy. 1 Mail to Dawnseeker and I was put on right track. And within 24hrs issue was resolved. So please stop hating the admin until you actually have to put them to test, you may be surprised.
Eck.

