Protect Your Financial Information
:mad:I was placed on holiday status five days ago today along with my wife for no apparent reason. We have both played this game for about a year and spent a good deal of money on it. Both of us received the same email from evony telling us the reason why. I want people to be aware of this because one of two things have happened. Either there is a phishing attempt on our financial information, or our financial accounts are periodically monitored by evony. Either way it is wrong and will not be tolerated by me and shouldn't be tolerated by anyone else. I am going to post the email I received and please keep in mind that neither my wife or myself have made and/or attempted any transactions with evony for over two months. We reviewed our past transactions using both our records and those of evony too and found that they all successfully cleared with no problem. I feel that other players should be aware of this nonsense. My wife and I have made the decision to completely quit evony due to this episode. I have written evony many times over this and have had no reply whatsoever. Here is the message we both received:
"Greetings,
Access to this account has been temporarily disabled due to a payment issue. We would appreciate it if you could contact PayPal/Moneybookers or the credit card issuing bank to reauthorize this payment if you are the legitimate account/card holder, or have his/her authorization to make this purchase with EVONY.
We appreciate your cooperation as we together attempt to resolve this issue. We sincerely apologize for any inconvenience you may experience and will reactive your Evony account as soon as your payment's review is complete. Please be aware that we will be unable to provide any additional information regarding this matter until the conclusion of the investigation.
If you would like to place a further enquiry about this Evony account, please send us a new ticket to billing@evony.com.
Thank you again for your time and patience in this matter. It is appreciated.
Best Regards,
Account Administration
The Evony Team.
IMPORTANT NOTE: Please do not respond to this email. Any email sent as a response to this message will not reach us. Should you have another question or would like to send us additional information, please contact us by emailing billing@evony.com. :mad: