http://bbs.evony.com/showthread.php?p=1125001#post1125001
See he did tell you, most were to busy complaining to look up
:flame::duh:
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http://bbs.evony.com/showthread.php?p=1125001#post1125001
See he did tell you, most were to busy complaining to look up
:flame::duh:
That post was done 5 minutes ago, hours after the first complaints came rolling in...
they only post it 5 mins but where complaining 3 day for me or a week for other players
Hours after? lol. Omg we're sad. It hasnt been hours!
Or has it :oops:
:dizzy::dizzy:
Yes... a bit late for sure.
If they knew they were going to do an early and extended maintenance in order to do this "performance update", they should have announced it earlier today so that everyone was aware of it. Then there would not be 6 different threads full of frustrated posts by people who think it's another glitch.
A little prevention does wonders - and communication does even more.
Lady: you make sense, therefore your idea is :modedit:
I do agree with you LadyMoe.
Anyone who has ever worked with computer software knows, you cannot do "performance upgrades" as a spur of the moment decision. There is planning involved, which mean, you know it's going to happen BEFORE it happens.
Therefore, Evony knew it was going to undergo early, extended maintenance to do the upgrade. So a couple of sticky notes in General Discussion (where majority of us spend our forum time) would not have been too much to ask.
I wasn't on when the downtime started. My "1 hour" estimate was referencing how long it had been since the forums really started to blow up. ;) Not how long the servers had been down. I'm sorry for being vague, I'll edit my post.
But, 2 hours is not bad downtime for an update. :)
Well, 142 is back online now. Others in a different thread had theirs back sooner, so I think they brought them back online one at a time, as mine seemed to take much longer than the lower numbers to come back.
Perhaps not, but the whole affair was, yet again, handled very unprofessionally. Also, I'm not sure I buy into the idea that "all servers" got a "performance upgrade" and it took 1-2 hours. There are only a few possibilities here:
1) Memory was upgraded across the board.
2) A newer (faster) router / switch was swapped into place.
3) A newer (faster) network storage device was swapped into place.
For the memory upgrade, if the "servers" are really VMs, then there would be a limited number of physical systems that needed to be taken down and have the memory installed and then booted up.
For the router upgrade, older routers (and/or switches) are taken down and new ones that have faster processors / more memory are put in their place.
Those are the only things really "safe enough" to do all at once.
One thing that makes me wonder about item 3 is the fact that there was a database error here for the forums for a bit... Could be item 2 causing that as well, with a routing table that hadn't properly been updated and thus you'd get some sort of generic error trying to connect to the database.
It would be nice if they'd elaborate on what they did. What can it hurt?
Again, what can it hurt to elaborate on what you did that you feel improved performance? What should customers look out for, or do you feel you are able to glean success / no change / failure based on internal metrics?
Why could there not be an annoucment prior to the "performance upgrade" like other companies do, advising players that systems will be offline while work is being done?
Did you test the change in a test environment before going live?
Do you know what Change Management is?
Do you know what Release Management is?
...without using Google?
This isn't asking for information about how you go about detecting who is using a bot, but just asking what was done. Why is that so difficult to answer?
You'll note in another forum section that people are asking for more communication. I hardly think asking for some information about what was done will go into the realm of trade secrets or Intellectual Property...
What I've seen over the past several weeks with the "improvements" thread is that things that you (company, not you personally...please see the "you" as third-person) claim that are fixed are decidedly not fixed.
I have a background in Information Technology, both with a Fortune 500 company and with the Public Sector. Without explanation, this seems more like a rushed event, or even a crash of a component / removal of a failing component, or an upgrade of a NAS / SAN...
LMAO - if Dawnseeker did answer those questions, most of us wouldn't understand the answer anyway. I know I wouldn't!
However, other than (hopefully) improvements to the lag issue, it would be nice to know if there were any other tweaks we should look out for - just in case they don't work as planned.
lets hope we can log in soon
zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz
I would understand them though... Like I said, I've got experience in both private and public sector IT functions. Unless there was a crash, we never deployed a change without informing customers it was coming. We also had release notes so that people knew what the goal of the change was so that if the change did not improve things, customers would know what was attempted to be fixed.
It's a very minor thing to just post what was done, and like I said, it's not asking them to divulge how to avoid bot detection or something like that.
All servers are up. If you can't log in, please consult this post.
Well 139 is running faster definitely WAY less clock spinning !!!
Thank you as always Seeker.. how you still put up with forumites a year on baffles me :p
ok cant even get on log in page all i get is brown screen :(
Try going to evony.com (can't post the full link but you know to put the www. in front of that) and logging in through there. You'll get the blue screen with the list of servers.
Check to be sure the button to the right of your server is green, and if so, click the button to the left (blue button) to select that server. Maybe that will work?
Ye but Neko... Seeker knows by now the vast majority of us couldn't give a rats @rse about what hey did, why they did or how they did what they were doing.
All we care about is less crashes, less clock spinning and less network connections - something they have tried to fix now with some success as i have noted in above post.
So give Seeker a rest ye, he has been here since Day 1 forgive him if he isn't a big fan of holding mass conversations with everyone who wants his answers
I've been here since May and the forums are seriously off putting to most people i know... how Seeker still posts is beyond me :dizzy: