In my humble opinion i think...
That you ask to much from them. They must fix bugs in the game, and from 2 to 2 min check the forum to answer to some questions like "What did you eat for breakfast?" (a little absurd example but meaning-full ) Fixing stuff is not as easy as it seems , they don`t sit in front of their PC with Evony game page opened and say "Evony fix yourself" and boom it`s bugs-free. These kinda stuff takes a lot of time/work and from what i have seen they have talked to us and when there was something that we should have known they posted it. Like Beeblbrox said : "priorities are priorities" and that`s that.