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Issues with Medal Boxes
Hey folks, please be aware that there is an issue with medal boxes right now which could prevent you from getting the item - we will be making sure you have them tomorrow. Currently, if you purchase a medal box or win one you may not get the item in your "My Items". We will be tracking all purchases and wins, and will ensure that everyone who wins or buys one will have it in their "My Items" tomorrow. We anticipate that this issue will be fixed in a patch that will be live after next maintenance.
Again, we will be tracking all wins and purchases of these medal boxes, and will make sure that you have them.
Sorry for the inconvenience.
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Hey guys, we got the issue fixed. If you used a medal box yesterday without receiving the medals, you'll have it back today and you can use it again and get your medals. Sorry about the inconvenience.
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Money?
Do we get the money back we spent on buying more boxes?
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thank you all very much for the prompt fix. now im a pretty pretty princess and am so happy :*)
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Nice to see evony on top of things with this mishap. Good Job. (please send me a medal box or two ;) :devil::attack:
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thx to evony that was fast
Merci a evony cetait rapide
Got a new medal box................
Jai recu une nouvelle boite de medaille
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yeah nice going for the fast fix
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thanx
hi-5 for the extra medal box
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That explains why I didn't receive the medals when I won a box lol
Thanks for the extra box :)
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I got a medium medal box and all that was in it was 2 Courage medals
Is this the same issue or different? I bought it for the Honor medals lol and I didnt get any :(
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Account Frozen
Huh fast fix? I'm locked out of my account because of this, i tried 4 times to get 1 honor medal lol. Dont need the 4 medal boxes you sent, the 600c back would have been better. Not being locked out of my account on S150 i just spent a month building would have been cool to. A word to the wise!! Evony have told me they "never" refund money for any reason. I lost $60 on 2 bugged packages with this medal box thing and i would not recommend ever complaining either. Threats and account cancellation await any who try lol. Thx for all the loyalty shown Evony, nice to see the last two years as a paying customer rewarded so... mmm.. brutally. :)
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Medium Medal Box :P
Bought a medium medal box and recieved only 1 medal of each, Will I get refunded? Sorry this is so late