I'm tired of hearing that it's "my connection", that's a load of ****. Everyone has these lag problems, surely everyone cannot have a bad connection.
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I'm tired of hearing that it's "my connection", that's a load of ****. Everyone has these lag problems, surely everyone cannot have a bad connection.
Dave,
Are you serious? No game lag? Over 2000 people can't log or are experiencing lag so badly the server is unplayable. 1 server vs over 2000 people with a problem. Basic troubleshooting rules: which direction do you go to find the problem? If it's not the server, you're saying that over 2000 people around the world on totally different providers are simultaneously experiencing problems on 160 but the same people are having no problems logging other servers and playing. Server 160 in just not playable. Your inablility to provide your customers with a reasonable explaination, reassurance that you are working hard, estimated time for repairs and compensation for the damage you are doing to their accounts is just simply poor business practice. Just tell the people what is going on. And we'll stop losing players who have been dropping all day. But please don't tell us the rediculous excuse that it is our connection. You insult us all. Looking forward to better understanding what the problem is with server 160
Ind
i think i will go to the new next sever my is kind alone now most of the players whent to new ones thats why we need a marge in 151
[QUOTE=Joe20; This seems to happen more than once a week .[/QUOTE]
i wish ss59 could say this happens more than once a week....we experience lag almost constantly...but we have invested too much time and money and made some great freinds..starting over ona nother server wouldnt be the same...nor as i'm hearing, do any good anyway...i see they've upgraded the hardwear for 160...wish they would have the decency to do the same for ss59....I also wish davemata would come to ss59 and experience it for himself...and i dont just mean for a few minutes...i mean for a few days and see how he likes it
Dave, having been in the IT field for almost 20 years, Blaming paying customers for their issues has only Negative effects on your business model. And you may need to get a decent Network Engineer involved, because from what Ive seen, the issue is routing of the packets, or, WOW, memory issues. And either you know this, and choose to blame the customers, or you dont, for which I would say, how can you expect ppl to continue to pay for a service when you dont even care enough about the business to grow it?
i had major server lag a feew weeks beofre only becasue of my Internet being slow.. so dont blame Evony when the Problem is probably Your internet
evony i think the service youv provided us on 160 stinks, and id like to know if theres any way off getting my money back as its been totally unplayable since day 1, and you are in breach of providing us a game that we can actually play, Ral.
I suppose that someone that actually knew what they were doing finally looked into this situation and the company seems to be taking corrective actions finally. I admittedly did not submit a help ticket personally, something I should have done. Interestingly though my OP started the AVALANCHE (no pun intended to Ava) that apparently got someone's attention - even though a product manager for the company took time to respond to my OP and tell me it was my internet connection most likely. I do not expect to get a PM apology, or recant-ation - but may very well get an infraction here.
I just want the server fixed and playable as it was. I personally believe Ral's post just prior to this is on the right track to a degree, but the company does have to get a chance to fix stuff before a client can just expect a refund - that money's spent and it aint gonna happen anyway.
I guess I should get a new avatar of a crow getting all burned up in flames, that or maybe if someone could take mine and BBQ my pig? Appreciate all the responses, lets keep it on message and as productive as possible. If we didn't like the game, in whatever state it is relative to others, we wouldn't even bother reading the forums - let alone post. Rock on.
Well for 4 hours it was heaven, then at 1300 server time, poof - lag back. At 1500 Poof lag is increased to about 50% of what it was.
How does paypal charge back work and what are the implications to a player that uses this option. I am sure that acct suspension until stuff is worked out is a given, but will Evony actually return the cash I gave them? Never have done this, but seeing that an opportunity to fix it was provided, I am not sure that there are any real options left.
And before some other product manager with a flaming chicken comes on and says it's my internet again - its' pretty clear my posts have been dead on, so go check your stuff before you tell me to check mine. And a 1 city civilian acct dont mean you're playing, step up or step off.
the evony browser game has gone to chit due to poor maint horrible lag and now captcha to screw none coiner botters over. when is evony gonna wake up and realize they will be losing money if they don't remove captcha's and start fixing this issue. i play on 159 as LordKyo and we lag really bad on there. me and davemata got into it on their feedback page and suspended me bcuz of what i was posting up there. i speak my mind and if evony don't start improving their game then people gonna leave and give evony a bad rep.