And where are the Evony reps? In bed? Laughing at us? Using their thumbs in ways other than they were meant to be used?
:flame: EVONY
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And where are the Evony reps? In bed? Laughing at us? Using their thumbs in ways other than they were meant to be used?
:flame: EVONY
http://bbs.evony.com/showthread.php?...23#post1940523
in the mean time, troops starve. do we get zero upkeep during this time? how about those who are or were trying to defend against attack? or those who were attacking? oops?
Ive accepted the fact that Evony isn't concerned with our happiness. Or according to everyone even reading the forums to see what it's people say.. But seriously.. This is getting old.. I usually don't come on here with anything.. But really.. First we cant get in for 2 days.. And for that y'all give us 12 hours free upkeep? Then no compensation for everyones heroes, cities, and troops lost.. And right when everyone is starting to get by with it BOOM .. Here we go again.. This gonna be another 2 day "quick 1 hour fix" ?? lol
I saw no warning, not that it matters lol
People calm down. The reason for 160 being down is issues on WN1. Lucky me I play both of them. The worlds are on a shared server so to work on one sometimes you have to shut down the other. WN1 was suffering from 160's issues last time. Bad bits of code slip in at times, hence the need for a daily maintenance. Occasionally something more substantial happens, as is the current situation.
The real issue is that the customer service seems to be broken and is not being addressed. Evony I am applying for a working position with your company. My task will be 3 fold. First to identify where your CS department is broken. Second to design a means of fixing said department. And thirdly to oversee and manage your Customer Service Department.
OMG... you know if that TRUELY is the reason a message like they do for nightly maint would be nice so that we know in 15min we will lose connection for an undeturmined amount of time... That sounds like they know they are gonna crash us and do not care. Surely that is not the case and if it is true they are worse at customer care than i ever imagined...
Best Father's Day gift ever Evony..I'm sure all the daddys are ecstatic lol
so i logged on to alot of lag today.... (not uncommon given this server's checkered past) then i get booted ( again not uncommon ) then after about 25 mins of trying to log in and finally manage to i got a message that i have never seen.....
13:43:05 (Account) - Military situation list error: Hibernate operation: Cannot open connection; uncategorized SQLException for SQL [???]; SQL state [null]; error code [0]; Connections could not be acquired from the underlying database!; nested exception is java.sql.SQLException: Connections could not be acquired from the underlying database!
now as i'm in the browser i should not see a message like this.... Can somone please explain first What does this message mean?? Second WHY am i getting it to begin with??
any reply in a fair amount of time would be greatly appreciated
This is crap...it IS fathers day and im supposed to be going t my fathers house now. BUT im waiting to get into evony to holiday because I have hours left in food. WHY cant somebody give us an answer of what the F is going on.
Haven't been able to login for over 2 hours
The game client, which is in your computer, can not access the sql database (sql being shorthand for one of the computer languages). The end result is troops sent out can not be entered/tracked on the server side database and hence get lost. Do not attempt to send troops, res, buy or sell res until things are set back to rights.
and as usual some can get in while others cannot...it's one thing if noone is able to log but when some can and others cant.....that is what is most upsetting
sigh.....nuff said
If it makes anyone feel better WN1 just got a 19 sec maintenance warning. So hopefully we we all be back up with in the hour.
ur s160 isnt as bad as wn1 so quit ur :modedit:, sure u have lag but they screwed wn1 over to the max
lol Squishy what server havent they screwed over to the max...are we really at the point where its "my boo boo is worse than yours" now???
lol Chaser sure hope your arent able to log before me...i saw your pretty city pop up
Hmm, seems after the db issues, I am now missing my farming troops from all my cities.....
Anybody else missing troops?
BV
Just logged in here to see if it was a system issue or my bad luck... yeah, missing a bunch of ballista and trans here too
Wow evony this really takes the cake!!! You said that teh server's for s160 and WN1 were going to be taken down for MAINTENANCE not dismantleing! The server went down for an hr and a half... when you brought it back up i was missing almost everything heroes and troops mostly gone aside from my training hero.... totalling over 60k lista 30k trans and 300k scout and archers gone... After sending a few complaints via the bug tool in evony mail i received this reply.... "" Dear Customer,
Your request, as follows, has been received and is being reviewed by our support staff. To better assist you, we have forwarded your customer service request ticket to a specialized department that handles issues which you are reporting.
We ask that you be patient while that department reviews and investigates your customer service request ticket in detail. As reviews and investigations can take time for us to replicate your issue, we might be making contact to you asking specific questions regarding your ticket if the department feels it cannot replicate or investigate an outcome based on your report request.
Please do let us know if you feel you have not after 5 business days received a timely response and we will escalate the ticket accordingly.
Best Regards,
The Support Team ""
Now i don't know what you idiots at evony are doing but iv'e heard from about 50+ ppl who are complaining of similar issues...... Now I don't want an evasive reply.. I want a rollback of the server to make up for the lost game time and all of my heroes and missing troops..... I don't want to hear about not being able to do this because you've done it before.... For me evony this is the last straw..... Now as i know these threads are monitored by not only MOD's but evony staff as well FIX IT!!!!!!!!!
I've reported this issue to the server team, just in case they aren't aware of it. Sorry for anyone who seems to have had their account wiped. I'm sure its just temporary. The server is still there, I promise.
If you lost troops, heroes, or anything else, please PM me your lord name, server and a list of what you lost (to the best of your recollection). I'll make sure the server team is aware of it and we get things rectified.
Update on this: just talked to the server guys and they say the issue should resolve itself. Troops were placed in return queues to even out server stability, but they should all return soon, if they haven't already.
my troops haven't returned yet. and I know of at least three others on 160 who can say the same thing.
I will tell the others to come here and message you.
My troops have not returnes, and to make things worse we just came up from maintenance and the server is acting just like it did yesteday. My returning troops have frozen bars. I have almost 200k carts marching and am very worried I eill lose them.
PS if Evony has time to share this info with YOU than why the *** have they not made an announcement to US the paying customers. WHY do they answer YOU and continue to ignore the people who PAY the bills. How about announcing to US that troops were placed in que and will return.
I cant belive they have not said a GD thing to us. DS thanks for asking im not ttacking you, but it is insane that you needed to GO TO THEM 6 hours after the fact to get them to say something. As long as your in communiction with the all powerful OZ, please let him know that it would do wonders for us insignificant folks to get a lil information now and than.
It would be nice for a little update once in awhile. I log on and all of my troops I sent farming and medal hunting are gone. On top of that I am getting hit in one of my cities and I can't defend because all of my troops disappeared and left my city with little troops. Not cool at all.
Any updates from anyone? I am just curious what is going on today.
NO!...No word were not even getting 24 hour food buffs anymore.
PLEASE save all the replys about other servers ive been on 48, 103, and 150 ive never seen anything like the conditions on 160. Evony at least seemd to feel bad for us, giving us multiple day food buffs, res packs, or the ablilty to purchase silver keys. But NOW we go down for HOURS while troops refuge or even completely disappear. We dont even get a response from Evony anymore let alone a few hours of buffs.
This is out of control. I wish to god someone with azzloads of money and nothing better to do would decide to start a class action lawsuit for selling us items that we dont get to use because the item runs while we are unable to log in and play.
I dont want a bunch of legal jargon about what is or is not legal. This internet is the wild west, laws are being written as we speak. All it takes is 1 judge somewhere with logic, to determine the way Evony does business is illegal, and cannot sell video game items with timelimits than prevent players from utilizing the item to its fullest pontential do to faulty equipment.
Any reason for the 20 more pages? I would be happy with one more page if someone told me I would get my troops back. I lose a ton of troops and then today I get attacked, so it is a double whammy. Luckily I am awesome and didn't lose my city, but I did have to move around troops just to replace the ones that disappeared from my city. I still don't understand what is going on. If they is a problem that is fine, just shut it down. Don't let people take advantage of the situation and attack while you are down. Please please just give me an update. If nothing is being done, then fine just tell us. I don't know what to expect anymore from this server.
I say shut the server down and give everyone a package so they can start on a new server. Do I have a second?
well, its been a day and a half now and my troops still are missing. ive spent tooooo much time and MONEY on this freeakin game to have them take my troops away and make me start over again. as a PAYING customer i do not feel this is ACCEPTABLE treatment . there are laws out there to protect a PAYING customer ,that didnt not get the treatment they paid for. FIX THE ISSUES EVONY!!!!!!!!i will stop talking now before i get banned(AGAIN)
What did you get banned for before?
I thought they were going to try and reset the troops levels during maintenance. Not sure how that would work, but I was really expecting to have my "LOST" troops back when I logged on this morning.
I guess I am the only one paying attention to this conversation. If anyone hears anything or knows where I can go to look for updates please let me know.
Just think tomorrow is Hump day, so all will be good.
Is it just me and acer5200 in here now? Hey acer, whats up? Any plans for tonight?
day 3 now and still my troops havnt returned. wtf? come on guys. you took 2/3rds my army. millions of troops. ive paid to play this fckn game and you treat me like this?
FIX THIS CRAP
I agree. I would at least like an update on what is being done, if anything. I got an email about a new server opening and a new package we can buy, but nothing about the glitch that seemed to affect most players on server 160. If you are working on a fix or not, just tell us something. I can't find an update anything. I am coming here for answers and seem to only find people with the same questions as myself.
With respect, tell us something.
IF there is somewhere else I can go to look for updates then please tell me. I seem to be the only one on here now and I am just talking to myself.
Steve there's an edit button, why don't you use it instead of posting so many times. This isn't meant to sound condescending but rather informative.
It did sound condescending actually. I am not editing any of my posts. I am posting new post to try and get someone's attention.
BTW there are post and reply button(s) that you can use, so you don't have to quote someone's else post that has nothing to do with this conversation.
Any idea why the politics stats are missing when you open feasting hall?