Attachment 25713
that's exactly my thoughts Davoust
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Attachment 25713
that's exactly my thoughts Davoust
Moneybookers has at least one "F" rating from Better Business Bureau....... http://www.bbb.org/new-york-city/Bus...york-ny-108815
well I personally wasn't going to mention it, but I used Moneybookers for over a year, 100% legally, and all of a sudden one day they froze my account with $23 still on it, stating there was a pending dispute (which made no sense considering I hadn't made any transactions in about 3 months). After following all their instructions in order to unfreeze my account and constant communications back and forth for about 5 months I finally gave up on it. They still have my money and will never again have my business, so if evony wants anymore of my business they will reinstate paypal as a payment method or they will just lose my business completely. I'm done ranting over this dumb move on evony's part and will just roll with the punches and bite my tongue as other top players on the new server load up on warports, etc.. and get all the goodies I guess.
DO NOT USE ANYTHING OTHER THEN PAYPAL>>>> THIS IS A OFFICIAL WARNING I was about to buy my 3 monthly 1k cents and couldn't find PayPal option anywhere .. Well done evony bottom of the class for brains... I will not use any option other then PayPal
Using another option isnt easy anymore and not an option for many of us.. I had paypal issues once cause i had spent the maximum allowed... so I tried to use a credit card.. all my credit cards required a special access code.. I would go create one on account.. still wouldnt work.. tried 7 mastercards and visa.. only one that would work is my discover card.. I will not pay fees and interest for a video game when i can pay with cash via paypal. And what company gives the option to not buy anything unless planning to go to bankrupt....who tells customers to not spend money??? Aren't we all in the business of making money?
This is absolutely true. My sister's bank would not allow her to use Moneybookers when she played for a bit about a year ago. I personally cannot use Moneybookers because each time I log in and try, it comes back with various "invalid" reasons why my transaction would not go through. Most common is incorrect password, even though the last time I used it, I made a successful purchase on one server, and when I started to make a purchase on my other server about 30 mins later, all my info for their site was invalid. I started using PayPal several months ago because of this.
as paypal is my only option of beening able to spend i am guessing i am going to be saveing about 1K a mth mmmm i wonder what other game i can spend my money on
Business 101 - Make it easy and comfortable for people to give you money. I thought evony opened an office in Las Vegas....Notice how you don't even need to get up for a drink there? This is sort of like fixing your slot machines so they no longer accept 20's.
Thank you for saving me money.
Simply not make any purchases sounds good to me. One question: What exactly is this a test of?
didnt read the whole thread but i will say that without paypal i wont be coining personally i wont use money bookers
I just noticed this thread AFTER i coined. Yes, I used paypay.
BUT...
I only received a Key and game coins. No chest or items, or even food buff for MY account lol, alli mates got the buff though. So what am I to do with this pretty looking key item? It wont open anything thus far.
Have no fear, I submitted an almighty helpdesk ticket!
So yet again, BEWARE of evony... and the moneybookers thing lol.
ok lets be honest most of the big spenders have been locked out of buying coins AGAIN we were locked out the last time to. 1 time is a test more than 1 time and its a vendetta against the ones who do spend money. AS far as the other options go I have used moneybookers in the past and they had thier shot and I got screwed over royally so I will NEVER use them again no matter what and as far as credit card goes you have to go through another site like moneybookers or paypal and seeing as how paypal is not an option for me now that also is out so its a question wether I will want to spend another $1000 on evony after the specials are over and evony then decides to give me back my paypal option.
soooo basically one again certain evony players are allowed to use pay pal whilst others arnt, how very FAIR of u to do this. i wont use a broker ever and as u have already seen most others wont either ....its a test? ok its a verrrrrrrry STUPID test when will evony ever learn...oh yes when they have no players left...its coming people ..its coming
Only if you wish to have it set up to receive payments or opt for the monthly statements and 'bill me later', especially to your actual bank account. I have no need to receive money from people, so i never did that.
Even tested it out just now...
Name Address and Credit card number.. no need to fill in your Social Security number or more intimate information.
I have used or attempted to use moneybookers 3 times to pay for things. Twice it worked fine, once they simply blocked my card from working. Credit to davemata for when that happened, he did his best to help me with it, but it was outside of his control. Despite repeated attempts to get them to fix it (or tell me how it could be fixed), or even give a reason why it couldn't work, all I got from their customer service was that it wasn't their fault/problem.
No issues ever with paypal, and in fact their customer service is far superior to every single other company I've used online, and probably offline as well. That and they don't require any of my information, means I will never go back to moneybookers.
Evony, why fix something that isn't broken? Was there a need to turn off the option? Is there a benefit to you, or to paypal for doing this? If the answer is no to both of the last 2 (which I suspect it is, but can't be sure because I don't have access to the data you do), why the actual hell are you doing this? It makes no sense to cause paying customers unneeded hassle, and as people have said, they will at the very least not make purchases while they can't use paypal...costing you money. I do believe people when they say that, not so much that they will never coin again though.
Why change something that works perfectly fine, when there is a long list of things that are legitimately broken and needing attention that are not getting fixed (I'm not saying theres no effort or attempts to fix them, just no progress on a lot of them)?
I noticed my PayPal option for buying coins is gone. I, for one, will not use anything to purchase game coins other than PayPal. This was really a not-so-bright move on Evony's part. It's not the first bad decision Evony has made, but it's the only one directly involving taking in $$$. I play 3 servers and suppose I should thank Evony since I will now save LOTS of money. :duh:
The problem here as I can see is that PayPal is a well trusted money handling service. Since Moneybookers is pretty much an unknown quantity it's causing a lot of angst and keeping the plastic well and truly locked up.
However there's a couple of things to point out. Moneybookers is a secure encrypted site, I've checked it out and the 'green' bar is there. If you are still unhappy about that you can pay by credit card (check your card issuers terms and conditions) which usually offers the same protection as PayPal/Moneybookers. Debit cards don't have the same online protection so beware. Pre paid credit cards are very easily available. Alternatively there is Ultimate Game Card. Not sure if you can still use them for Evony, but it's another way of bypassing the immediate problem.
Then again, wait for a week and PayPal should make a comeback. Sorted. ;)
well, i've read tons of complaints, and i figured i would add mine to the pile.....i didn't know this was going on until i went to buy a package for the St Patty's day promo.....and since i found i wasn't able to get one with the auto cents bonus, i have decided to wait until i can use paypal again.....if that means i have to wait until after the St Patty's day promo, then i will probably not buy......i buy during all the holiday promos, and easter is coming soon, so i'll just wait for that.......it might not mean much, but evony just lost out on some of my money
The reason is most likely due to PayPals discrepancy of using evony ID codes to explot glitches like banning people which evony were notified about from Paypal when my friend contacted them with the information after my friend almost got banned by the Enemy team to try and cap his 16 by using his ID code to pay from their paypal to his account then recall the payment which makes evony automatically ban the account until the payment is resolved and Paypal didnt like that! So when this post is deleted after those lucky enough to read it please note that this is probably true and I WOULD LOVE TO SEE the evony staff try and deny this has been done before many times and nothing was done about it!
I too play several servers and will not coin without Paypal. Its obvious that Evony's test is about profit. Anytime a company takes a credit card a portion of that purchase is paid back to the credit card company ( 2.5% or more ) for the honor of taking that card. Clearly Moneybrokers is a " cheaper " option fee wise than Paypal so Evony is giving it a test run. I think it is clear that the customers, including myself, do not support this option based on the comments presented.
All about the money. I am not setting up another payment account for Evony. I went to buy a package for me and another for my friend.. no paypal no buying.. oh well. I can play the game with buying. Evony.. free forever!
Well here is the email I got from Moneybookers and my experience was even when you jumped through the hoops they asked, then my bank still would not clear the transactions. Paypal just took a few days to set up and once everything cleared its been simple and trustworthy ever since. Email from MoneyBookers below;
******************
Thank you for contacting Moneybookers.
We would like to kindly inform you that your Moneybookers account has been locked for a standard security check. Therefore, to be able to consider unlocking it, you need to send the following:
- a scanned color copy of a valid official identification document- a national identity card, an international passport or a driving license. Please note that this document should be clearly readable and not altered
You can send your document in one of the following formats: JPG, BMP, PDF, GIF, TIF or PNG file extension as attachments to an email to security@moneybookers.com
We look forward to hearing from you.
Best regards:
Moneybookers Security
Thanks for your feedback in this thread. We've enabled PayPal for all servers and players again.
Moneybookers just ain't gonna cut it
Thanks for enabling Paypal :)
"We ran a test the past 2 days that required us to disable the PayPal option for about 50% of players. Based on your feedback, we've suspended the test and PayPal should be an option for all players again. Sorry for the interruption in service."
Too late guys - its a trust issue for me. Why were certain players singled out and denied access while others were given an advantage? No legit explanation was forthcoming. You hurt your reputation greatly. As with the ammies in FB, one more straw breaks the camel's back.
One can only surmise that the company is having some serious problems and I do not want to risk any more time and money to find out what darkness is coming next.
I got something similar to that, but I sent a ticket to their CS department instead. They fixed the issue and mailed me the login details (oh god why did they have to use USPS?!?) and everything was fine after that.
Like I said before, I honestly don't know if they've changed since the horror stories I heard, or if I'm just really lucky.
thank you for re enabling pay pal
Well I was one of the ones that had paypal suspended... totally not cool, ultimately yes the game is yours but the flip side of that is the money is ours. I did give it an official go with skill brokers system, it ended with being locked up with a request for my home address to verify my address and with me sending them an officially certified copy of my passport ....lmao. It can stay locked as I wont be doing that at all. Did Evony ever stop and think about asking the players if they would try a new system? Would seem as you would get more Bees with honey.... I'm just saying. There are alot of us around that would volunteer for beta testing of new products/ideas its not a new concept by any means called "focus groups" clientele that actually use the product go figure...... So with that being said , I tried , it stinks, stop being sneaky and fix the issues that are already there instead of creating a new one. Thanks for saving me money :D
I think from a business perspective Evony was trying to make a choice as to what merchant would suit their operations. Other providers such as moneybookers or AlertPay offer cheaper fee structures, so their is always a possibility they are looking at re-evaluating their contract with Paypal. Another thing to consider is what regions and demographics Evony is able to reach using their payment processor, this may have been the basis of their testing too. Paypall is known as having a higher fees/commision charge and more stringent account verification (not always a bad thing IMO). Even certain credit card brands have issues with payment processors which can be a major factor in whether your clients are making purchases.
Interestingly Paypal has been in the news by adding clauses to their policies of use( legal in most American states), such as the opt out clause regarding class action lawsuits they introduced in November 2012 which makes it difficult for users to register their legal rights in opposition to this policy, this follows a trend of other big businesses making similar policies of late, after all they don't want to be sued.
Although looking at it from another perspective Evony might have to meet more stringant requirements in order to comply with PayPals piracy and copyright infringment terms, so they may be looking to move to a more flexible merchant, as PayPall have been known to be quite nosy and want to know what, who and why users are doing the things they do.
Anyways good luck to you guys, I hope you get your chests and St Pats days promos one way or another.....