Patience Grasshopper Patience.
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Patience Grasshopper Patience.
I just went online (at lunch now) to both the servers I play on, claimed AND received the packages. Totally no problem. And as it seems to be in World chat, quite a few people have managed to claim and receive as all you see is prizes that are being won.
Fab name btw, brilliant books :D
That's about enough of that. The package did not "disappear." Its in your inventory, waiting to be applied. To apply it, click on My Items and go to the Chest tab and then choose the package and apply it.