Originally Posted by
offto
While I completely respect your request to have forum posts in a professional manner and not just complaining, I find great concern about why it would take someone that is not an employee to understand the situation here and take action on that situation.
I'm struggling to make sure that my point is clear - but the messages that folks post - even with all caps, even just simply complaining, etc, needs to have someone that works for the company understand the issue, look to find the real message that we the users are saying, and take it yourself to the management/development team. Figuring out what changes need to be made to the game is not our decision - in fact I've yet to see any type of reliable "what's changed" document between revs of your software and how things work.
I would strongly suggest - in the interests of evony and those who work there, to not 'go play xbox' simply because they don't want to read through all the posts - but to take a sincere marketing approach and use the Forums to acquire information about what people really want to have in this game, and make an attempt to keep folks as happy as possible. Happy people are usually more willing to throw a couple of bucks in the hat. Disgruntled people are your worst type of advertising. Once they quit the game, you are not going to get them back.