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Thread: Read quickly as this will be deleted fast, i'm sure!

  1. #1

    Exclamation Read quickly as this will be deleted fast, i'm sure!

    Due to this policy...Evony will be getting no more money from me (was going to spend around $250 per month, already spent $50)....My account was locked and when I requested that it be fixed, this is the message that I received. They don't need this information to process MasterCard GIFT DEBIT CARDS!

    Thank you for contacting the Moneybookers Customer service team.

    We would like to kindly inform you that due to a routine security check your Moneybookers account is temporary locked. In order to unlock your profile please be kindly asked to send us the following documents:

    1) a clear color scanned copy of your valid identity document such as identity card (front and back), driving license or passport. Please note that all the personal information like name, date of birth, expiry date, etc., should be clearly visible;

    2) a clear scanned copy of your address proof. It should be a paper document like utility bill or bank statement issued in the last three months. It should clearly show your name and address and should be received on the address stated on your account.

    Please send the requested documents to: login@moneybookers.com

    Should you have any additional questions, please do not hesitate to contact us again.

    Best regards,
    Nelly,
    The Moneybookers team

  2. #2

    Default

    Please give me your thoughts on this matter.

  3. #3

    Default

    Moneybookers sucks. Use paypal.

    I would never send a scan of my ID online to anyone.
    The more complaints I hear involving Moneybookers, the shadier they seem.

    This sounds like a MB issue, not an Evony issue.
    Quote Originally Posted by Lazzzzzzzzalicious! View Post
    i started to read this and agree with everything rota says. if people just listened to him the forums would be a better place.
    Quote Originally Posted by Dawnseeker View Post
    Rota is correct.

    I don't even understand the question.

  4. #4

    Default

    That sounds like a Moneybookers problem, not something Evony is involved with.

    EDIT: Rota beats everybody to everything.
    (\__/)
    (='.'=)This is Bunny. Copy and paste bunny into your
    (")_(")signature to help him gain world domination


  5. #5

    Default

    I agree. They should change who they do business with. They could earn a substantial amount of money if they didn't have someone asking for information that could potentially be volatile to someone's credit score.

  6. #6
    Join Date
    Jul 2009
    Location
    England
    Posts
    101

    Exclamation Moneybookers

    Evony shouldn't do buisness with moneybookers but it is up to evony to make that decision though

  7. #7

    Default

    This sounds (and reads) more like a scam request. Is your account really disabled? If so then yah, drop it like a hot potato. I know PP isn't perfect but I've used it for years and never had this type of request. Routine? I don't think so.
    Lady Amikee
    Retired-Just Observing Now

  8. #8

    Default

    Yeah, I have PayPal debit card and business account. Never once asked to send in "a clear color scanned copy of your valid identity document such as identity card (front and back)" The back of most cards has a barcode on the back and nothing useful for identity VERIFICATION, but useful for THEFT.

  9. #9

    Angry Problems with card

    I have the same exact problem that happened with me.. NO they don't need that kinda stuff from any of us.. Since when do companies or online payment services ask for that kinda stuff?? To steal From us.. that kinda info should never be given out period.. Kinda fishy if you ask me.. If they don't unlock my account, not my lost really.. I do think it's dumb though, cause i purchase the 300 cents a few times and it worked fine before..

  10. #10

    Default

    Quote Originally Posted by tack66 View Post
    That sounds like a Moneybookers problem, not something Evony is involved with.

    EDIT: Rota beats everybody to everything.
    Na, I usually beat everyone.

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