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Thread: Read quickly as this will be deleted fast, i'm sure!

  1. #11

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    don't do it. stolen identity alert!
    Regard your soldiers as your children, and they will follow you into the deepest valleys; look upon them as your own beloved sons, and they will stand by you even unto death.

    +REP if you enjoyed, or thought my post was helpful.

  2. #12

    Default

    Alright, let me set the record straight. First, we have no intention of deleting this thread.

    We want to provide as many payment options as possible to our members. Some members prefer PayPal, others Moneybookers. You can use either one. Its totally up to you. I'm sorry if anyone has had a bad experience with Moneybookers but they are not disreputable or "shady." In fact, quite the opposite.
    Quote Originally Posted by nameivom View Post
    Due to this policy...Evony will be getting no more money from me (was going to spend around $250 per month, already spent $50)....My account was locked and when I requested that it be fixed, this is the message that I received. They don't need this information to process MasterCard GIFT DEBIT CARDS!

    Thank you for contacting the Moneybookers Customer service team.

    We would like to kindly inform you that due to a routine security check your Moneybookers account is temporary locked. In order to unlock your profile please be kindly asked to send us the following documents:

    1) a clear color scanned copy of your valid identity document such as identity card (front and back), driving license or passport. Please note that all the personal information like name, date of birth, expiry date, etc., should be clearly visible;

    2) a clear scanned copy of your address proof. It should be a paper document like utility bill or bank statement issued in the last three months. It should clearly show your name and address and should be received on the address stated on your account.

    Please send the requested documents to: login@moneybookers.com

    Should you have any additional questions, please do not hesitate to contact us again.

    Best regards,
    Nelly,
    The Moneybookers team
    Your account was probably locked because you made a payment and then filed a chargeback on that payment.

    If someone makes a payment with Moneybookers, and then reverses the payment (as you apparently did) and then tries to reinstate the payment, that would raise red flags in any organization. They would want to know a few things:
    • Why was a the payment charged back?
    • Why was the chargeback subsequently reversed?
    • Is an unauthorized person trying to access your account to make this payment?

    I would have a question as well. Why did you pay for coins and then reverse the charges after you got them? Maybe its all just a big misunderstanding, but thats what Moneybookers is trying to clear up by verifying that you are the person you claim to be.

    They are being prudent and trying to protect your identity, not steal it.
    Last edited by Dawnseeker; 02-05-2010 at 08:34 PM.
    Legendary Hero

  3. #13

    Default Not a scam

    I agree with the moderator. I run a jewelry business and am often required to obtain photocopies of ID for large or suspect purchases - or if (heaven forbid) there is a chargeback. A chargeback is when the Credit Card holder says, "I didn't make that charge" OR "the product was not delivered or was incorrect, etc." and contacts their bank, etc. and asks for the charge to be reversed. The bank will immediately reverse the charge and it's up to the merchant (moneybookers in this case) to prove that the charge is legitimate.

    They are entirely within their rights to ask for identification, etc., in order to back up the order. When a client refuses to supply identification, fraud is presumed and an investigation is opened thereafter. You don't want that, legit or not as it can result in a freeze of ALL your credit accounts until resolved.

    Just a heads up on how things work. It's always good to check out ANYONE asking for personal information, but once you have performed due diligence - give them what they need to do their business.

  4. #14
    Join Date
    May 2009
    Location
    Pennsylvania
    Posts
    6,308

    Default

    Quote Originally Posted by Dawnseeker View Post
    Alright, let me set the record straight. First, we have no intention of deleting this thread.
    Drat drat drat drat drat!!!!!!
    I saw the title of this thread and said to myself, "Aha! I can delete that one right off!"
    Sadly, I made the mistake of reading the first post, which of course is nothing worthy of deletion. I nearly shrugged that off and hit the delete button anyways, but I got sucked in and ended up reading the whole darn thread. Come to that line by Dawnseeker and realized that my plans to delete this thread have gone completely up in smoke.

    I gotta find something else to delete.

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