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From my perspective I give a thumbs up.I feel that voicing concern
about the price of items in the forums is a way customers can look for support for or against their option to do so.
In my opinion players would build confidence with the game provider if allowed to openly disscuss their opinions on a forum supported by the same.
I have an amazing record in both marketing and sales support.In this case,the cost of customer support vs the gains in player satisfaction could be difficult to compare.This game is entertainment,like a movie,concert,amusement ride.Services I have expierience with are more tangible puchases.
To be able to express an opinion,honest or not,can speak volumes about consumer confidence.A very good measure of customer/player satisfaction.
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