Critisicm, put-downs, negativity in general only hurts the person(s) its leveled at, WHEN ITS THE TRUTH. People have no problem defending themselves openly against completely untrue or mostly untrue information, when its TRUE, then they get emotional. Deleting a thread that disagrees with your companies point of view is an emotional decision and not a good business move. Have you seen the dominoes pizza commercials where they "engage" their criticism? Dominoes has gained massive market share lately with the tactic. They have an advertisement that says "our crust tasted like cardboard" they let their critics know they heard them and responded. Evony's tactics seem to be more of "damage control" and in a propagandist style they try to suppress any information they deem "damaging" or "potentially damaging" to them.

No thread in this forum is suddenly going to clear the evony servers of paying customers. Well thought-out responses to the criticism would be better in the long run for company image than suppressing your critics.