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Thread: Two customer-killing issues that umge will NOT respond to

  1. #11

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    Quote Originally Posted by rhugga View Post
    Yup.... people are leaving this game like flies because of these issues plus a couple more... Our once number 1 ranked alliance is now down to 35 players. My main city is surrounded, I mean surrounded by 100's of abandoned accounts... Since my 3 cities are close together and I can't move them elsewhere and be close together I don't think I'll stick around. I'm tired of having to march 2hrs to attack something.
    Have you thought about kicking the people who left your alliance out so you can take over some of their cities and farm the cities for resources.

  2. #12

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    Quote Originally Posted by prune View Post
    Why do they do this? As I've said before, they simply have not bothered to think through their product. They "throw garbage over the wall" as we say in the business. In their recent email to all users, they flatly admitted that they didn't plan for the volume level they got, accepted it anyway, and have chosen not to address the problem in a timely fashion.

    By my standards, they don't know how ot design a total product or a business plan. I realize that other people are still enjoying this game. I left. Despite encouragement from several people, I have not applied for a position with this outfit. If they treat their customer base this way, how badly would they treat their employees? I'm not about to take the chance.
    I agree, they should limit new registered accounts to the number of abandoned accounts being removed daily to reduce server lag. Adding more people is not the solution!

  3. #13

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    Well well, another day another bunch of crashes. So far have lost "only" 20k archers and bunch of transporters. I just love it that they are SO professional, not a single tech support request has ever been replied to no matter how polite or detailed it is. They don't even bother telling me "sorry we don't restore stuff". You know, at least that means they would answer. But noooo, that is too much to expect from a gold selling company that blatantly violates the TOU of other games and they won't even talk to the palyers who paid them money but have lost their cents or packages. Really makes me wonder why the moderators are willingly working for such a disreputable and clearly scamming company.

  4. #14

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    Quote Originally Posted by DaBoss View Post
    Your going to wake up one morning, with 0 resources, army and your cities reset.
    Ah, well. Easy come, easy go. I can build again and all the whiners will be so upset about it that they will move on to something else.

    It's not like I paid for this.

    Except, of course, for the hardcore whiners who spend their time playing games they hate so to be able to whine...

    But overall, the lag will decrease.




    BTW, does fbkiller's name mean he hates me or something?

  5. #15

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    I don't think they fully appreciate that the very power which makes this game possible is the same power (the internet) which could sink it - as a Sociologist spe******ing in market behaviour I would suggest that this game is about to gain a reputation which will never be recovered - you don't even have to read 'outside' of the game and forum itself to realise what's happening....it's all here for those who would care to address the issue - which appears to be noone other than the gamers themselves....

    Oz

  6. #16

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    LOL just wanted to say you made me smile.

  7. #17

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    Same here, easy come easy go, I play another game, while I play this in the back ground, lord knows I am not happy if I were to loose 7 days of building, but hey, I didnt pay RL money for it either..... HAHAHAHAAAA!

  8. #18

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    Quote Originally Posted by Ozscot View Post
    I don't think they fully appreciate that the very power which makes this game possible is the same power (the internet) which could sink it - as a Sociologist spe******ing in market behaviour I would suggest that this game is about to gain a reputation which will never be recovered - you don't even have to read 'outside' of the game and forum itself to realise what's happening....it's all here for those who would care to address the issue - which appears to be noone other than the gamers themselves....

    Oz
    You are generally correct but there are several problems with that theory. First, it assumes that they CARE about their reputation. UMGE is *******s, a gold seller company that blatantly ignores and violates other game's TOU. And of course if they care about their reputation they wouldn't use stolen model in their ads and stolen artworks in their game. Last but not least, why would they care about their good name when they are willing to change it? Civony - Evony - Lagvony - Crashvony. There are plenty of combos left for them to hide behind.
    Last edited by fbkiller; 05-20-2009 at 09:53 PM.

  9. #19

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    Hope to god they fix this....I lost 62k warriors and 17k archers yesterday.
    Yes, it is true, I AM A GAMER....Now go google something random!

    Ancient of old returned...Heed my words for i am full of wisdom..I know all and see all....wtf why are you reading this...

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