I completely agree with you Icer412 I've spent around 120 bucks so far obviously much less than you and for the second month in a row I've been banned, not told why, and summarily ignored by customer support. I haven't used any third party programs, I haven't done much at all except attack a few other players and mostly NPCs. I'm currently considering charging back the charges on my credit card because of this, the product I spend money on should be reasonably available to me. There should also be some sort of due process to these arbitrary bans that involves the defendant instead of just banning people for no reason and then ignoring them. That's going to hurt the bottom line of Evony, no matter what happens I plan on not spending anymore money on this game whether or not they get to keep the money I spent depends on how they handle this latest incident. I'm definitely fed up!