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Thread: Dear Evony

  1. #1

    Default Dear Evony

    Dear Evony

    I would like to start with a very big thank you for creating a great game that allows people from around the world to play and share RL stories amongst the chat window. It truly is a good game, job well done!

    As one of the victims of the recent banning sweep I hold no grudges and will not try to defend myself. How ever the game does have flaws and always will, nobody will ever be entirely happy.

    The game takes an enormous amount of time as each server develops and to some, alternative methods are the only way to survive. I make the suggestion that you look at the way your game is played rather than try and stop the way people play it. Just my opinion!

    However I do have one MAJOR problem with you as a company. I deal with many major companies on a weekly basis and NEVER have I had to deal with a company that lacks the support that you do. It is non existent!

    I have mailed to you on several occasions with great importance. You have never replied to any of my mails, EVER. This latest event has also led to no mail explaining when and how I will be allowed to log back in.

    If you want to retain my business and continue receiving my money I strongly suggest you take a very long hard look at the way you deal with support issues. Communication is the key success and failure to do so will only result in one thing, failure to exist.

    For now I will continue on because I have made some very good friends within the game, but your hold on me and my friends is very thin. Should a similar game appear may the gaming gods be with you. You may then discover how strong your hold is, or is not!

    Until further notice I will continue to play but for how long is up to you and the way you handle business.

    IMPROVE your support and communication to members immediately, you owe it to every one.


    Thank you and have a great day.

  2. #2

    Default

    Quote Originally Posted by BadBoyBlue View Post
    Dear Evony
    Should a similar game appear may the gaming gods be with you. You may then discover how strong your hold is, or is not!
    There's many many games that either 1. are a clone of evony or 2. evony is a clone of. They operate in almost the exact same way.

  3. #3

    Default

    Thx Troops for the post.


    Seeing as I have another 48hrs of holiday remaining maybe it is a good time to look around.

  4. #4
    Join Date
    Jan 2010
    Location
    Swabia
    Posts
    63

    Default

    Yeah!!! What he said!!!

    Oh you may remember this one DawnSeeker..

    Servers aren't free. Data service is not free. Technicians aren't free. Support staff aren't free. Game developers aren't free. Artists aren't free. Programmers aren't free.

    QED: We need some form of income to pay for everything.
    Quote Originally Posted by FoxyBunny
    I indulged you ONCE. You have hit your quota and if you start any more new threads, whatever they are for, I am going to have to suspend you for a day. Please don't make me do that.

  5. #5

    Default

    Only a few hrs remain until the ban ends, I hope and still no mail from Evony.

    I have posted the moderators on forums and still no response from any one.


    Do I even exist, I must cause my paypal account sure tells me I do.

  6. #6

    Default

    Quote Originally Posted by BadBoyBlue View Post
    Dear Evony

    I would like to start with a very big thank you for creating a great game that allows people from around the world to play and share RL stories amongst the chat window. It truly is a good game, job well done!

    As one of the victims of the recent banning sweep I hold no grudges and will not try to defend myself. How ever the game does have flaws and always will, nobody will ever be entirely happy.

    The game takes an enormous amount of time as each server develops and to some, alternative methods are the only way to survive. I make the suggestion that you look at the way your game is played rather than try and stop the way people play it. Just my opinion!

    However I do have one MAJOR problem with you as a company. I deal with many major companies on a weekly basis and NEVER have I had to deal with a company that lacks the support that you do. It is non existent!

    I have mailed to you on several occasions with great importance. You have never replied to any of my mails, EVER. This latest event has also led to no mail explaining when and how I will be allowed to log back in.

    If you want to retain my business and continue receiving my money I strongly suggest you take a very long hard look at the way you deal with support issues. Communication is the key success and failure to do so will only result in one thing, failure to exist.

    For now I will continue on because I have made some very good friends within the game, but your hold on me and my friends is very thin. Should a similar game appear may the gaming gods be with you. You may then discover how strong your hold is, or is not!

    Until further notice I will continue to play but for how long is up to you and the way you handle business.

    IMPROVE your support and communication to members immediately, you owe it to every one.


    Thank you and have a great day.
    Stands and applaud very loud.......


    WELL SAID.

  7. #7

    Default

    Quote Originally Posted by C4Smoke View Post
    Yeah!!! What he said!!!

    Oh you may remember this one DawnSeeker..

    Servers aren't free. Data service is not free. Technicians aren't free. Support staff aren't free. Game developers aren't free. Artists aren't free. Programmers aren't free.

    QED: We need some form of income to pay for everything.
    Players aren't free.. are they? =)

  8. #8

    Default

    Carefull Now You Might Get An Infraction

  9. #9

    Default

    Quote Originally Posted by archery View Post
    Carefull Now You Might Get An Infraction
    Is that a good thing? cause i want 2 please =)

  10. #10

    Default

    Evony has been freer with compensation packages than virtually any other online game. Those packages, given to both paid and unpaid players, cost us hundreds of thousands of dollars in potential lost revenue.

    We're not perfect, and -- despite the angry posts I'm seeing to the contrary -- no company is. When we make mistakes, we own up to them and do our best to make up for them. If you think there is an economically practical way for us to do a better job, we're listening. We always have been.

    One of the things our non-cheating players have demanded is the removal of cheaters. So we did it. It has cost us tens of thousands of dollars in revenue from the cheaters, but that is worth it to us to protect the integrity of our game and the investment of time and money by players who follow the rules.

    We expect a backlash when we enforce the rules. We know players who cheated and got caught will be mad. Guess what? We're tough. We can live with it because we know that the players who didn't cheat are still in the game, and will have a much better time without the destructive influence of players who can't seem to play a game without trying to gain an unfair advantage.

    Did a handful of innocent players get caught in the recent sweep? Its possible, and we're investigating it. But we are talking about ONLY a handful. The vast majority of those claiming to be innocent are just lying to avoid facing the consequences of their actions. We're not surprised by this, but neither should other players be taken in by them.

    These are the players we're banning. These are the cheaters we are removing from the game so that our honest players may continue. This is why threats of "lost money" from the cheaters do no matter to us. We knew we would lose their money when we banned them. We don't care how much they spent every month.

    A cheater is a cheater and I'm proud that we categorically removed every cheater we found, regardless of their spending habits. We didn't catch them all, but we will eventually.

    Every time we sweep the floor, we're going to get some fallout on the forums and I pledge to you, our honest players and innocent forum goers that I will be here to drop the hammer on the cheaters who try to use these forums to strike back at the game in revenge for being banned for cheating.

    So a message to all botters: If this is your first suspension, stop botting. Don't bother coming here and trying to garner sympathy or disrupt our forums. You brought these consequences on yourselves and you are responsible for the consequences of your actions. The only thing you'll achieve here is a forum ban to go with your in-game ban.
    Legendary Hero

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