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Thread: Account "sitting" and same residence dwellars

  1. #1

    Default Account "sitting" and same residence dwellars

    I've seen all kinds of posts about account sitting not being against the rules if evony is notified but I have yet to hear the best way to contact them. I have had zero success in the past getting evony to respond to me. I have a few people in my house that play not to mention I travel a good amount and can not always be online so at times I would need friends to assist on my acct temporarily if I got stuck somewhere. So who do we contact about multiple players in a household and what kind of timeframe can we expect a return notification in so that accts are not suspended again?

  2. #2
    Join Date
    Sep 2009
    Location
    The Hidden Leaf Village
    Posts
    1,980

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    I would recommend contacting our customer service reps. i.e. Dawnseeker or Valkirah.

  3. #3
    Join Date
    Sep 2009
    Location
    Nebraska, USA
    Posts
    231

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    You're supposed to send an email to info@evony.com about multiple people on 1 network.

    I don't know the format, but I think you're supposed to give the usernames and emails of the people in your house-hold that are on the same server. And of course, telling them your situation.
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  4. #4

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    i sent my info to nathan@evony.com
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  5. #5
    Join Date
    Sep 2009
    Location
    Jackson, NJ - USA
    Posts
    969

    Default

    A little note on account sitting. Note only are you suppose to inform evony you are having your account sat, you also need to let then know how long it is going to be sat for and who is going to be sitting it. You are allow to have 1 and ONLY 1 person watch your account if anyone other then the single person you indicated to evony logs into your account you risk getting banned/suspended.

    "People once believed, that when someone dies, a crow carries their soul to the land of the dead. But sometimes, something so bad happens, that a terrible sadness is carried with it and the soul can't rest. Then sometimes, just sometimes the crow could bring that soul back to put the wrong things right"

  6. #6
    Join Date
    Apr 2009
    Location
    Tuscany, Server 3.
    Posts
    279

    Default

    I've seen all the player on my network banned for ****, even the ones that didn't log in for months got e-mails (I run the mail server). I've also told Evony repeatedly and by many different ways of the services I have and the number of users, but they don't acknowledge it.

    So the answer is, you report to everyone and you don't expect acknowledgement or recognition as you'll probably get none.

    Has anyone ever gotten any?
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