Well we know what the problem is, without a doubt Evony uses some mysterious method of selecting who to ban and suspend, where in some cases they have undoubtably caught guilty players in others they've netted people who were minding there own business and killing themselves farming to stay competitive.

Of course the worst thing is not the way they've haphazardly implemented it, but the fact they refuse to admit that errors may have been made and declare that no "banned account" will not be reopened.

That combined with unbelievable poor customer service is the real crime.