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I have the same issue. I've been on 3-day suspension going on 6 days now. Have contacted escalation several times without response. It would be nice to know if this is truly a suspension (as the e-mail I received states) or an actual banning, and if a suspension, when the account will open back up.
Would also be nice to know if, since I was on holiday mode before suspension, I will come back on holiday mode.
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