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We can only guess why things are not responded to in what we (the customers) feel is an acceptable period of time.
Dawnseeker, more insight in the way your service team works is much appreciated, such as your post earlier in this thread, if people know why certain things work the way they do, they can at least understand it. Thanks for this!
Last edited by GeminEye; 03-10-2010 at 12:48 PM.
Reason: Typo
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