Results 1 to 7 of 7

Thread: Evony keeps taking my money

Hybrid View

  1. #1

    Default Evony keeps taking my money

    Well I have to complain in the forums now as action isnt being taken through all of my emails. I have a non existent account on server 126. Evony has taken money *$30* to fund this account. Evony 1 week later has not refunded this $$ for this inactive account. Im getting to the point where Im thinking was this a mistake ? Or is this blatant theft ? Today Evony again attempted to take $$ from me to fund my non existent account.

    3 weeks prior to to this acount becoming inactive, Evony took 2 lots of $30 in 1 day to fund this 126 account. I couldnt believe it. My emails again failed to get a refund back.

    Evony its a sad day when your mistakes are looking like out right theft. I'm sooo close now to doing the inevitable. If nothing is done, Im going to request a charge back on all monies spent. The Customer Satisfaction, Due Care, Customer Service....and Dishonesty is enough for me to leave this game. Seems like the underhand methods are going from Semi-****ographic advertising...straight to the players wallets.

  2. #2

    Default

    There was an error a while back that was kicking everyone to server 126, no matter what server they logged into. Some people bought cents thinking it was for the intended server, not realizing they were on 126. This created quite a ruckus on the forums that day.

    It sounds to me like you may have been caught by the bug on that fateful day and signed up for "autocents" on s126 by accident.

    Contact Valkirah or Dawnseeker with the details. They should be able to help you out.

    Valkirah
    http://bbs.evony.com/member.php?u=57042
    Dawnseeker
    http://bbs.evony.com/member.php?u=14447
    Quote Originally Posted by Lazzzzzzzzalicious! View Post
    i started to read this and agree with everything rota says. if people just listened to him the forums would be a better place.
    Quote Originally Posted by Dawnseeker View Post
    Rota is correct.

    I don't even understand the question.

  3. #3

    Default

    Seeing how they quickly respond to issue lately, I am confident they will take care your issue accordingly. I feel this in particular is a priority, it won't be long before Dawn will read this post and attempt to resolve this issue.

  4. #4

    Default

    Haha, rota covered this while I was waiting to post/busy at work but I'll leave it

    Quote Originally Posted by BESABRICK View Post
    Well I have to complain in the forums now as action isnt being taken through all of my emails. I have a non existent account on server 126. Evony has taken money *$30* to fund this account. Evony 1 week later has not refunded this $$ for this inactive account. Im getting to the point where Im thinking was this a mistake ? Or is this blatant theft ? Today Evony again attempted to take $$ from me to fund my non existent account.

    3 weeks prior to to this acount becoming inactive, Evony took 2 lots of $30 in 1 day to fund this 126 account. I couldnt believe it. My emails again failed to get a refund back.

    Evony its a sad day when your mistakes are looking like out right theft. I'm sooo close now to doing the inevitable. If nothing is done, Im going to request a charge back on all monies spent. The Customer Satisfaction, Due Care, Customer Service....and Dishonesty is enough for me to leave this game. Seems like the underhand methods are going from Semi-****ographic advertising...straight to the players wallets.
    Sounds like you are signed up for autocents. There was an issue where servers were redirecting to s126. I know several people, when able to get on their real servers, purchased cents, and they were credited toward s126.

    Just a guess. If you paid with paypal or any other service with autocents a subscription was set up. It can be a pain to find if you have a lot of transactions but you want to go through your history and find an active transaction and unsubscribe.

    This wont solve your problem but will hold off the charges. Then contact a Blue mod, via private message

    You live and die by your own actions.
    One will come, many will follow.
    Prepare for the worst, hope for the best.
    -----------------------------------------
    From [Darkbrady] : Ya. You're both fine examples of murderers

  5. #5

    Default

    Thanks ppl for the input. But I have to note that, the server 126 account *did* exist. Up untill the account was *shut down* Once the account was shut down Evony still debited $$ for the account & then tried again later on (This time I put a *freeze* on the account so it was unable to transact) Funnily enough I have canceled the subscription within the PayPal site. Yet some how Evony is still able to attempt to debit the account. Ill be contacting PayPal in due course as to why this is occuring. And hope the Mods are able to help me with a refund faster than the Billing & Accounts department is able to.

  6. #6

    Default

    Quote Originally Posted by BESABRICK View Post
    Thanks ppl for the input. But I have to note that, the server 126 account *did* exist. Up untill the account was *shut down* Once the account was shut down Evony still debited $$ for the account & then tried again later on (This time I put a *freeze* on the account so it was unable to transact) Funnily enough I have canceled the subscription within the PayPal site. Yet some how Evony is still able to attempt to debit the account. Ill be contacting PayPal in due course as to why this is occuring. And hope the Mods are able to help me with a refund faster than the Billing & Accounts department is able to.
    What do you mean "shut down"? There's player initiated "reset" or simply not playing on the server anymore, among other ways of shutting an account down...
    But....the eternal ray of sunshine REALLY wanted to see you, so I helped brighten your day by removing the city from around you! ^.^

  7. #7

    Default

    Dont get how this post is relevant to the Thread ? Point is the account has been closed.

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •