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I need an explanation abt my acct
Evony team:
I've been playing the game for almost a year. I'm a big fan and supporter. However, I was banned last Wednesday at 11:30 E.T. for a reason that so far goes unknown. I've used a *** in the past and was banned a month ago. I've served my time for my penalty and haven't used one since. I've tried reaching customer service, moderators, directors and no one seems to give me an explanation to why I was banned. I sent mails and not gotten one answer. To tip this off, when I was able to log in today, half my army was gone. No riots, no refuge. Nothing what so ever. Just 50% of my army gone from each city. If I could please get an explanation to why all this crap is happening, I would be thankful.
Please do not reply anything, I want someone from the evony team to answer this thread.
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For any account that has used unauthorized software as you did, the most we could do is to examine whether or not the account should currently be suspended. If it should not be, we could have it reopened early. Yours is open again already.
As for the resource and troop losses, those are a standard penalty now for those who choose to cheat with third-party programs. We see no reason to allow you to retain the unfair advantages you gained.
I'm not sure what you would like us to do at this point, but you are welcome to send a pm to any of the reps about it.
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