I doubt that is reasonable for most players or would be considered.
The reason for this being upon agreeing to Evonys terms and conditions as well as you agreeing to play by their rules they are agreeing to give you a product and pay for it or not they must provide satisfactory service and professionalism throughout.
The mass of complaints about customer service come from people who are being impatient and who lose their will to pursue their problem until and answer is given and it is dealt with which will happen sooner or later.



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