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Thread: Idea for better customer service?

  1. #11
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    Quote Originally Posted by Dawnseeker View Post
    I can't answer for sure, but based on your description that is not something that they would fix at all. Lag does not cause someone to choose the wrong city, click abandon and then type their password.
    I'm pretty sure he would notice XX instead of Stalwort :\
    But nonetheless, Valk is helping him on the issue, its just making him grow impatient on when he could expect it back or if he could
    Last edited by gottibabe1; 03-20-2010 at 05:04 PM.

    Sometimes love is not enough and the road gets tough
    I don't know why
    Keep making me laugh, Let's go get high
    The road is long, we carry on
    Try to have fun in the meantime

  2. #12
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    Quote Originally Posted by copperplate View Post
    they need to change this game to a free trail/free limited play (one city only level 5 max buildings or something) and paid membership like EVERY OTHER ONLINE GAME. This kind of game is worth about $5 per month. Should of been like this from the start.

    But instead they have this choose to pay system that takes advantage of laziness and ignorance. Why do I play this game? cause I dont pay...duh.

    I would pay $5 a month for this game granted they added basic things to be on par with other online games like customer service, updates, and maybe a LITTLE balance? In its current state this game is worth $0 in real money to me.
    Ehem... please, ****

    kthxbai

    Might I remind you that there are many other games VERY similar to Evony that are also Freemium games???

    If Evony charged a subscription, they would lose about 90% of their player base.

  3. #13
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    Gottibabe, in the few cases where we've retrieved a city or hero for someone, my experience has shown it to take a minimum of 2 weeks. It's actually a very time-consuming process for our devs, and they're really busy, so it's hard to get that squeezed in there.

  4. #14
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    Quote Originally Posted by FoxyBunny View Post
    Gottibabe, in the few cases where we've retrieved a city or hero for someone, my experience has shown it to take a minimum of 2 weeks. It's actually a very time-consuming process for our devs, and they're really busy, so it's hard to get that squeezed in there.
    OK cool I'll let him know, maybe he can actually breathe now

    Sometimes love is not enough and the road gets tough
    I don't know why
    Keep making me laugh, Let's go get high
    The road is long, we carry on
    Try to have fun in the meantime

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