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Thread: Sweet Nostalgia (a.k.a. Age I is the Holy Grail)

  1. #41

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    Quote Originally Posted by FoxyBunny View Post

    Example: We've announced a complete revamp of the customer service system, specifically so that you'll get rapid responses to your issues. Has that not been the number one complaint by our players of all time?
    Just wondering when this is going into effect because I have been waiting over a month and a half now and still no response from your customer support.

    All i receive is the automated "We have received your email and will get back to you in 5 days"

    After the 5 days it up I send another one and have only managed to receive the automated message from you guys.

  2. #42
    Join Date
    Mar 2010
    Location
    The Netherlands
    Posts
    299

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    Quote Originally Posted by iSeNiX View Post
    Just wondering when this is going into effect because I have been waiting over a month and a half now and still no response from your customer support.

    All i receive is the automated "We have received your email and will get back to you in 5 days"

    After the 5 days it up I send another one and have only managed to receive the automated message from you guys.
    same here. cept they talk about 24 hours, but then a few days later there's still no reply. so i mail again and i get the 4 hours again and then....
    Love is stronger then death, even though it cant stop death from happening
    But no matter how hard it tries, it can't stop people from loving each other, it can't take away those memories
    In the end, life is stronger then death. But how much it hurts...

  3. #43

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    Wow Foxy your a little sarcastic don't ya think? Peeps just wanna know what is going on. You are a part of the evony team correct? If it is a problem for ya to be a bit more understanding with folks maybe your choice of taking that post is suspect. Just a observation. As for Age II peeps it is coming but I still see alot of bugs in beta so maybe we fix those first? Little bugs like not being able to level heros or city building getting froze up on our boards?

    It is my opinion that we close the beta and open Age II live where everyone starts brand new. None of us were gaurenteed to keep the beta stuff. Not fair to those that did not play beta due to the fact that it was not permanent. I for one would have played different. I dont think it complex if you take the time to play it did we all know how to play when we first started? I think not.

    And as for Age I lets try and keep it running you could have a choice to play age II
    just some of my thoughts
    http://ploader.net/files/49a0188984fe29666fcb10653cd335e6.jpg

  4. #44
    Join Date
    Apr 2009
    Location
    Tuscany, Server 3.
    Posts
    279

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    I've come to conlcusion evony is consistantly inconsistant.

    I have little or no expectations for this to improve anytime soon. I'm amused by a lot of the contradition and confused by some of the claims.

    I emplore Evony to employ atleast one psychologist to critique them on how they work the community. It'd help everyone.

    Age II can not render useless the efforts of the players, serious compoensation muct be given for heroes. I'm talking 50-100coins per level lost for all heroes.

    I can see a hybrid of Age I and Age II being the superior game to both but Age I beats Age II hands down for play right now.

    If you nerf my heroes I'll eat your cookies and drink your milk! Damn it, if you nerf a half million peoples heroes you're entering the realms of atleast one of them being a complete loon, like me, who comes for your cookies and milk!!! Mwahahaha haahahaha.

    Seriously though, the effort for Age II is obvious, a lot of it is glitter though... It's going to wear thing quickly.

    Less PR, more serious acknowledgement of understand and empathy with the community at large please. Some of you Evony reps come across like hard nuts who simply must be right, it's bad bad bad for the community, it causes us to fight amongst ourselves and that's just wasted energy.

    Also, get rid of this damned infraction, I didn't do it, it's wrong to acuse me of it and it's frankly a way of cesoring me in the on topic forum. I'm sorry if anyoneis offended by my take on reality and my opinion but your own damned moderation ruels state that you can't punish me for not agreeing with the consensus of staff. Grrr arg.

    Now gimme those cookies....

    BED TIME.

    Ya'll have fun, and no sneaking an attack on my cities... I have chuck norris.
    The contents of this post are without prejudice and do not necessarily represent the views of anyone.
    All Rights Reserved.

  5. #45

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    Quote Originally Posted by FoxyBunny View Post
    AgeII was demanded by the majority of players for a very long time. Everyone complained how broken the game was and how many major updates were needed.
    Flawed in several ways:

    I'm sure "everyone" was unhappy since it is a well-known fact that unhappy customers are 4 to 9 times as likely to say something than are satisfied customers. Further, in a game such as this, it's much much more likely the losers -- those who cannot learn to play it as well as others -- will complain.

    Further "for a very long time" became such a long time, in fact, that by the time such changes were ready, those users were already gone.

    On the flip side, I know two players -- TWO -- that are anticipating AgeII. Mainly because "it's pretty", a contention with which I wholeheartedly disagree.

    Ship
    Read more about Ship in Frank Herbert's Destination:Void.

  6. #46

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    Things evony has done correctly:

    1. advertising


    Things Evony has done poorly:

    1. Public Relations
    2. Customer Support


    I think i got that about right, if anyone disagrees let me know what section.

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