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Thread: Incorrect Account or Password Error

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  1. #1

    Staff Icon Incorrect Account or Password Error

    We apologize to anyone who is getting this error. We are aware of it and we're working on it. For now, you can usually eventually log in by trying a few times.

    Please note that we will not be responding to individual PMs on this issue.
    Legendary Hero

  2. #2
    Join Date
    Sep 2009
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    All the angels sing........... Cuz your gonna die!
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    May seem redundant but clear your cache and so forth worked for me after i did that the first time

  3. #3

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    Woo, an official response. That's what I've been waiting for.

    Very much appreciated, thank you.

  4. #4

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    Quote Originally Posted by IAmSorry View Post
    Woo, an official response. That's what I've been waiting for.

    Very much appreciated, thank you.


    x2 or so...

  5. #5

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    Quote Originally Posted by Dawnseeker View Post
    We apologize to anyone who is getting this error. We are aware of it and we're working on it. For now, you can usually eventually log in by trying a few times.

    Please note that we will not be responding to individual PMs on this issue.
    yer starting to bug a "few" ppl now i have dotry about 3,4 times do login lol
    If the French were really intelligent, they'd speak English
    Alls Fair In Love n War

  6. #6
    Join Date
    Mar 2010
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    Right Here
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    this works for me, when i log in, even though my server is preselected, i select it then play. i have noticed if i don't select it (even though it is selected already) i get the "incorrect account or password" error. hope this is helpfull

  7. #7

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    Quote Originally Posted by SirTain View Post
    this works for me, when i log in, even though my server is preselected, i select it then play. i have noticed if i don't select it (even though it is selected already) i get the "incorrect account or password" error. hope this is helpfull
    Does this work every time? I've been unable to get the error at all myself. If we can get some confirmation on exactly how to get the error and how to get around it, we might be able to get it fixed more quickly.
    Legendary Hero

  8. #8
    Join Date
    Sep 2009
    Location
    Minnesota, USA
    Posts
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    Quote Originally Posted by Dawnseeker View Post
    Does this work every time? I've been unable to get the error at all myself. If we can get some confirmation on exactly how to get the error and how to get around it, we might be able to get it fixed more quickly.
    It happens pretty randomly to me. I use 2 different e-mails for 2 different servers. I usually have it set so it "Remembers me" and most of the time I get it when I go to http://XX.evony.com and the login info for the opposite server. (Better explained -I am on server A and B, with a different e-mail addy for each, I got http://A.evony.com and e-mail B is auto filled so I switch it to A. That's what I usually get the error, but clicking Log In a second time usually succeeds.)
    Quote Originally Posted by Dawnseeker
    I was banned from the game! The game is now dead! Ahhhhhhhhhhhhhhhhhh!
    Server 72
    Lorinhinn
    3.2 Million Prestige Retired

  9. #9
    Join Date
    Apr 2010
    Location
    California, U.S. of A.
    Posts
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    I've yet to get it at home, where I type in my email and password every time ... yet when I am at work and I desire to log into real quickly during a lunch break or whatever (I've got this PC set to remember me and saved my password for quicker entry while at work) I get this error quite a bit ... usually clearing the cache, or simply refreshing the page works ...

    At home: Chrome (nothing saved)
    At work: Internet Explorer (both user / password saved)
    ...I reject your reality and substitute my own...

  10. #10

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    I know that this has worked for me and a few of my alliance members. I usually log in directly from the bookmark, but when the 'incoorect password' message appears, go to evony.com, click my account, then click on the support button and login from there. So far has worked every time. Hope this helps.

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