Problem is those bugs were reported when it was beta, and they just ignored them. Now there trying to make it look like there fixing something, that was supposed to be fixed before going live.
Paying customers are paying for a broken game and by the time they realize it...it's too late. There money is gone, and there stuck with waiting, or cutting losses and quitting.
Having massive prestige generally means you are a great farmer with lots of troops but doesn't mean they know how to use them.
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