A few details to start:
My account was suspended on 4/6/10 for a reason that I'm not at all clear on. The reason listed in the suspension email did not at all apply to me. I emailed for explanation, but haven't gotten a response.
When I was first able to log back in after suspension, I noticed my troop and wall levels were at 1/3 to 1/2 of the strength prior to suspension. I assumed that this happened as a result of the suspension, and immediately started rebuilding.
This morning when I logged in I saw that I'd regained some percentage of my troops, and now my walls list negative vacant spaces and used spaces beyond the total available. I still have walls queued to build. If I cancel out of the builds, I'll lose most of the resources that went into the build. Is this a bug? Since I got the troops and the walls back, does that mean that the reason for my suspension was found to be in error?
I did email and PM right after being suspended, asking for an explanation. I got an automated response to my email, and my PM has never been opened. I've gone back through the customer service and tech service forums, trying to get a clear idea of the best way to get help on this. I'm lost. I'd greatly appreciate a little help on this!




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