View Poll Results: What do you think of these changes?

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  • I think they improve the game.

    2,526 86.54%
  • I don't like them.

    393 13.46%
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Thread: April 23: Player options saved during maintenance; Age I errors fixed

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    Staff Icon April 23: Player options saved during maintenance; Age I errors fixed


    We are working to address all issues that players are having in both Age I and Age II, however we can only work on so many issues at one time before moving on. Here are the latest updates:

    April 23rd

    Age II World
    • Fixed: A problem was causing some player-set options (Auto Heal, Reports, etc.) to reset after each maintenance. This has been corrected and settings will now be correctly saved.


    Age I World
    • Fixed: After yesterday's maintenance, some players were receiving "Server Processing" error messages when attempting to login. This has been corrected and all players should now be able to login.


    April 22nd

    Age I and Age II


    • The $5 for 250 cents worth of items package deal has been reset. Normally players may only purchase this once per server, but all players may now purchase it again, even if they have already done so.
    • The issue of troops going missing while on march (primarily seen in AgeII) has been corrected.
    • Wheel of Fortune broadcast messages of winning spins has been increased for some items to let players share the news of their good luck.
    • Fixed a problem with Civil Code item. Now, if you use this item when your population has reached the limit, it will not work and you will not be charged any coins.
    • Fixed a problem where player populations were displaying incorrectly when first starting the game.


    Age II


    • A performance patch was uploaded to server NA1 yesterday. Lag should be greatly reduced.
    • The blurry windows have been corrected.
    • Fixed spacing in the User Interface for Commission quests.


    April 14th

    Age I and Age II
    A new customer service portal launched today as we are aware of and are trying our best to solve the high customer service inquiries. With this new ticket system, we can significantly improve our response time and players will be able to rate their satisfaction on the outcome so the Evony team can continue to improve. Players will be able to login to the CS portal using normal Evony account passport details either through clicking on Help Center at the main Evony login page, or alternatively by going to http://helpspot.evony.com.

    In the portal, players will be able to submit detailed customer service issues, ask the Evony team questions and check in on customer service issues to see progress on their problem.

    Age II
    We've launched the Evony Happiness Package, and all the keys in previous promotions like the "Special New Year Chest Key" or others can now open the new Special Evony Happiness Chest. This was due to requests from players saying they still have keys but are unable to open any chests.

    We've increased the amount of colonies that players can own. Every city can have a maximum number of colonies equal to the number which is the lord's title level multiplied by 10.

    We've also restored all the accounts that had the issues when linking to facebook, and restored their coins and items including packages. If you are still experiencing a problem with this, please refer to the thread entitled RESOLUTION: Accounts lost when linked to facebook (http://bbs.evony.com/showthread.php?t=119555).


    Age I
    We've launched the Evony Happiness Package, and all the keys in previous promotions like the "Special New Year Chest Key" or others can now open the new Special Evony Happiness Chest. This was due to requests from players saying they still have keys but are unable to open any chests.

    April 13

    Age I

    Players who experience a login authentication error (an error on our server) will now receive the error message "Authentication error. Please retry later." Previously, players received the error message "Incorrect email or password" which was not accurate. We apologize for the confusion.

    We have also corrected the cause of many of these errors. Players should now have an easier time logging in to play the game.

    Age II

    In response to customer requests for an increase in the drop rate of medals, we've doubled the rate. Collection of medals should now be much easier for all players.

    Upon linking to facebook, some users lost their accounts, including cents and items. We have been correcting the issue, by either restoring the lost account or moving items and coins from the old account to the new account (customer's choice) and hope to have all accounts corrected within the next few days.


    April 12

    Client
    • Fixed: The free daily amulet dialogue will now pop up soon after a player logs in, to avoid players missing it by accident.
    • Fixed: A bug would sometimes prevent players from viewing the "Town" tab and would require them to refresh their browser to restore functionality. This has been corrected.
    • Fixed: There was an error that caused some of a player's friends to not appear on their friend list. This has been resolved, and all friends should now be visible.

    World
    • Fixed: An error prevented players from getting coordinates on Famous Historic heroes who had been transferred between cities. This has been corrected and the coordinates should always show the city where he was captured.
    • The Double Cents bonus promotion for Age II servers has come to an end.

    Age I: Client
    • Fixed: There was an error that caused some of a player's friends to not appear on their friend list. This has been resolved, and all friends should now be visible.


    Last Week

    Last week we increased the medal drop rate, implemented a new feature to allow players to start near their Facebook friends and put new items as drops from NPCs and on the Wheel of Fortune.

    We also fixed several bugs, including a bug that caused population to decline when a player is offline, a bug that allowed some players to be colonized while under Beginner's Protection, and an exploit that allowed players to gain too many bonuses from Facebook.

    We're committed to making Evony more playable and fun. Please let us know how we're doing by responding to this thread.
    Last edited by Dawnseeker; 05-01-2010 at 03:35 PM.
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