
Originally Posted by
sanford
I voted No, because the new Customer Service form does not include a way to report bugs.
Bugs are important to your customer, especially the part where you acknowledge the bug, track it during the process, and fix it in the end. If you had a ticket system for THAT, i'd be satisfied.
As it is now, I report a bug, no one ever contacts me, there is no list of "known issues" for me to check, I have no idea if I'm doing something wrong or it's actually a bug, and no idea when/if it will be fixed.
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