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Thread: Mail Problem

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  1. #1
    Join Date
    Sep 2009
    Location
    Buffalo, NY
    Posts
    554

    Default Mail Problem

    I am not getting mail my VH sends me. We are not on either's blocklist. Odd thing though, when I try to add him to friend's list, I get a pop up message saying player already exists, but he is not visible in the list. This is a little problematic.

  2. #2
    Join Date
    Sep 2009
    Location
    Buffalo, NY
    Posts
    554

    Default

    And to further test this, I added someone I never talk to anyway to blocklist, it said successful, but no one is in blocklist at all.

  3. #3

    Default

    well that might be due to lag or even a bug
    ask Dawnseeker,Valkirah or FoxyBunny to help ya

  4. #4
    Join Date
    Oct 2009
    Location
    Derby, United Kingdom.
    Posts
    7,865

    Default

    Report it as a bug here.

    http://www.evony.com/index.do?PageModule=UsersLogin

    Quote Originally Posted by Alusair View Post
    If you don't care enough to make yourself understandable, don't be surprised if others don't care enough to try to figure out what you're trying to tell them.

  5. #5
    Join Date
    Sep 2009
    Location
    Buffalo, NY
    Posts
    554

    Default 6 days later....

    I reported it. Got a ticket # that day. No change. No answer, no help. And besides this mail problem...Evony seemed to announce the 'friends list problem' was fixed. Maybe they should have asked some of the people who'd friends list has been broken for months (with no bug report reply) before announceing such a thing.

  6. #6
    Join Date
    Sep 2009
    Location
    Buffalo, NY
    Posts
    554

    Default 8 days in....

    From getting a customer service ticket. PMd an admin too. NO CHANGE. NO ANSWER. How the HELL do I run an alliance if my VH can't mail me??? He can chat and whisper me. Just not mail. I am in the us, he is in the uk. We need to be able to communicate via mail. I am losing my patience.

  7. #7
    Join Date
    Sep 2009
    Location
    Buffalo, NY
    Posts
    554

    Default

    No answer yet.

  8. #8
    Join Date
    Sep 2009
    Location
    Buffalo, NY
    Posts
    554

    Default This Customer service thing...NOT WORKING

    Yes, I have my cute ticket number. I check for an update every day in the right place and in my email. NOTHING. And nothing fixed. And I asked my alliance about their friend's lists....more than half say have been broken for months and they gave up trying to report it. And STILL my VH can't send me mail.

  9. #9

    Default

    I have the same problem and no answer yet. I also have a thread for it. It is very frustrating indeed, I am the VH in this situation and cannot receive mail from my host. Exact same blocklist problem. Be careful about excess posting in here though, they can suspend or ban you for it I believe. I hope this gets resolved for both of us. Good luck

  10. #10
    Join Date
    Sep 2009
    Location
    Buffalo, NY
    Posts
    554

    Default Hmmmmm

    I PMd Valkirah on April 25th. I have 'read PMs confirmation' set up and it hasn't been read. I PMd again today. So, both the customer service ticket thing isn't working nor is PMing anyone.

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