What isn't serious about what's being said? Everyone is giving you advice on what you can do.
Actually now i've observed the diverse and often completely ego centric motive in some of the replies I can see where the moderators get thier jaded view from. They literally just have to don body armour and start wading through, innocents do get hit in the crossfire but there is no other way to handle the amount of ego dribbling that goes on.
I think Foxy is over worked and underpaid, not to mention seriously out of her depth (it's beyond anyones depth) but in the end she is still here and doing it and I'm stil here and trying to help as best I know how. How else can we proceed but the age old way of raising issues and having them heard?
As for laying this on another Rep's head, what is the point? The first rep and second rep are so hard done by they can't change it even if they wanted to, well Foxy could take my pms and stop thinking I'm the enemy, but hey, that's is not upto me it is upto her.
How many cultures and countries do with stradle, how do we all come to a common understanding of topic? Some think I'm complaining about the sanction, oh god not unless it's synonomous with the great problem of under staffing. Some think I'm critqueing Foxy, but really we're all in this same mess, others think the original post may have had a point or it was said already in some thread burried so deep it'll never be found. We're not all here al the time so we can not know what goes on in our absence. I plead repeat posts and repeat topics are just pa for course, and the idea that all people's views will fit in some nice neat thread one thousnad pages long is quaint but impracticle... That is my plea, shoot me out a cannon into space if I'm wrong.
Last edited by Vostran; 04-21-2010 at 10:10 AM.
The contents of this post are without prejudice and do not necessarily represent the views of anyone.
All Rights Reserved.
I'm quoting Foxy here.
"The reps don't have equal powers. We sometimes over rule each other."
This isn't an exact quote, and I don't want to dig through thousands messages in a Skype log.
You mustn't forget about the Admins however. They have more power on these forums than Foxy does.
Like Ghost said, the Forum Hierarchy goes, Member < Mod < Senior Mod < Rep < Admin
For the record, you could easily have posted saying, "Foxy I need to speak to you. Please PM me." You chose instead to make this into a public spectacle and I do not approve of your choice.
As for my pm's, I get literally hundreds of customer service requests a day when I have them open. Now, I can't deal with those at the moment, so the requests sit for days unanswered. The customers get upset and start sending even more saying "Why don't you respond???"
The simple fact is that my job is not customer service, except to the degree that all of us here at Evony do our best to help the customers in every way we can. I have tried posting publicly begging people to stop pm'ing me these issues. I've directed them to the other methods available to resolve their problems. I've asked the mods to stop sending people my way. I've put up VM's asking people to stop. People don't stop. The only way to avoid people having customer service issues languishing in an unread inbox was to shut off the inbox. I wish there was an auto-responder for pm's, but there is not, so this is my only option left.
Therefore, your presumption that I am simply ignoring you is incorrect. I'm not trying to ignore anyone, and I'm doing my best to ensure everyone gets the help they deserve.
If you wish to discuss your infraction or any other issues, simply "friend" me here on the forums and I can then receive your pm's. This thread is now closed.
Last edited by FoxyBunny; 04-21-2010 at 11:02 AM.
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