I know I said I was staying out of this, but I'm afraid this answer does not address the post it was responding to, and that kind of thing really bugs me...
Dawnseeker:
In the post you quoted in your response, the OP says he checked his Paypal history. He ALSO tells you that he checked with his card issuer AND his bank. All three are saying no chargebacks, according to him - which means the only entity claiming there was a chargeback is Evony, but they have not responded to his request for assistance in resolving this.
How about if Evony actually backed up the claim with some details, like the date and amount of the questioned transaction, when they were notified of the chargeback, and who notified them?
That would help resolve the issue far more quickly than these responses that avoid the issue entirely by repeating the same thing and claiming that Evony couldn't possibly be wrong. Evony is run by humans, and humans make mistakes - a simple transposition of numbers during data entry on a transaction ID or account number could be the culprit here, but it won't ever be discovered or resolved until actual documentation is seen/compared.
I'm not saying show it to us - but someone from Evony should be getting in touch with the OP and trying to help sort this out instead of just claiming that Evony is never wrong about these things and sending him back to his bank that has already told him the alleged chargeback never happened.



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