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Thread: Wierd Server Maint?

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  1. #1

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    Quote Originally Posted by Defiant1 View Post
    Well that explains that...



    and yes we will be losing food since we do on regular maintenance anyways.
    Quote Originally Posted by Dawnseeker View Post
    All servers are currently undergoing a large performance update. Because the update will take longer than the standard 15 minute server maintenance window, we are extending the maintenance time until the update is complete. We expect the maintenance to be completed relatively soon and we'll update this post when servers are back online.

    Thanks for your patience!
    I appreciate the warning. I assume this is some of that new and improved customer service. How many times in the past 6 weeks have you had extended server maint.? When they occurred everyone asked for you to give a warning. You send in game mails all the time to try and sell cents, but you can't send an in game mail saying we will have an extended server maint. at (w/e time.) I'm seriously confused because you claim to listen to what your customers want, but you do nothing that so many have asked you to do. A simple common courtesy could go a long ways to improve customer relations. When you conduct yourself in this manor and ignore peoples request to have a warning you are basically saying we don't care what you think or how this might inconvenience you.

    I have played this game since June of last year. I use to think that people that complained about this stuff were making a big deal out of nothing. However, over time I have learned that Evony routinely does things like this w/o regards to the players that they make $ off of. I see why so many people complain now. While each individual instance may be small it is the repetitiveness of them that people are tired of. The days of the customer is always right, and w/o the customer we wouldn't have a job attitude appear to be nonexistent.

    I wish you luck Evony, but it looks like my days as a paying customer are over. At this rate it looks like my days of even playing this game are numbered. Spring is here and it looks like I need to go fly a kite.

  2. #2

    Default 85 is still down for me

    I would have liked to do some farming before work guess the guys will have to go on rations today

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