Customer service 101.
Problems ('accidents', 'random finds in broken code', etc.) HAPPEN. People understand that.
What the Evony community doesn't understand is lack of communication.
I'd imagine 99% of the Evony forum-goers are 'paying-customers'; so, what's so hard about typing up a one-sentence statement:
"Servers are coming down for maintenance earlier than expected, we're sorry for any inconvenience"
14 words. I type fairly fast, most programmers -should- be typin' ~120 words per minute. What's that, less than 10 seconds to post a simple sentence?




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