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Thread: Holiday Mode Bugged??

  1. #1

    Default Holiday Mode Bugged??

    One of our players was on holiday mode...all troops and resources disappeared while he was on holiday mode. All Evony has said was "we apologize...but there's nothing we can do." I would think the least they could do, if indeed there was an issue, is refund holiday cents consumed. Sent an email to customer service, we'll see if they're as improved as they say they are, but I certainly won't be using holiday mode until I'm sure the service isn't bugged somehow.

  2. #2
    Join Date
    Oct 2009
    Location
    Derby, United Kingdom.
    Posts
    7,865

    Default

    If the loss was caused by a malfunction this person had no control over they should have the right to have this rectified.
    I would recommend you get this person to pursue the issue until it is resolved in a satisfactory manner. The important thing is though that you can't have anything to do with this, it has to be the affected person only.
    So if this person needs help on how to go about this they can send me a message and I will gladly advise them on what to do.

    Quote Originally Posted by Alusair View Post
    If you don't care enough to make yourself understandable, don't be surprised if others don't care enough to try to figure out what you're trying to tell them.

  3. #3

    Default

    Good luck getting a response and corrective action. I had the same problem and lost about 1 million troops and over 1.5 billion in combined resources. Sent an email on the new beta site and a message to an administrator with no response.

  4. #4

    Default

    It happend to me too a month ago maybe more. When I back I found not only troops missing also missing ATs. All dafense structures and troops finished last day disappeard.

  5. #5
    Join Date
    Jan 2010
    Location
    CYBER WORLD101010000101010110101011101000101110011011100101111101010011..
    Posts
    69

    Default

    I'll support the affected player on the forums if he rants!! we need to fix problems like these, if players dont hear, they dont care. rep +
    Change the way you look at things, and the things you look at change..


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