You can send her PM's if you add her to your friends list.
She is not a customer service rep yet people send her such complaints which is why she restricts access to who can send her messages.
You are looking for Dawnseeker or Valkirah for this.
Originally Posted by Alusair
If you don't care enough to make yourself understandable, don't be surprised if others don't care enough to try to figure out what you're trying to tell them.
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