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Thread: SS26 Problems

  1. #1

    Default SS26 Problems

    When the servers were merged, everyone's accounts seem to have been reset to earlier last week. I put a bit of money on yesterday and upgraded 2 titles, and had 9 cities for the merge. I log in, I am down to 4 cities, back to a marquis, the 370 cents i had in my account are gone, 750k prestige is missing, dozens of items are gone, and my barracks were fully queued and are now all empty. This is kinda absurd especially since everyone on the new server is having these problems and no one from Evony has decided to acknowledge that these problems even exist. Any answer to if/when this will be fixed would be great.

  2. #2

    Default

    Having somewhat similar problems on SS31 aswell.

    See thread in the GD section...
    Server SS31
    TotalWar ex-Host
    TotalWar, TWarII, TWarIII, TWarVI
    Ranked #2, 8, 9, 10

  3. #3

    Default

    Same here. Lost all my work getting ready, everything gone.
    Another guy in my alliance had taken 4-5 cities of another player, his best hero's etc. Put $$$ in to pursuade the the taken heros. Now his money is gone, hero's gone, and the guy who lost it all got it back scott free.

    WTF!

  4. #4
    Join Date
    Jul 2009
    Location
    Heaven and hell
    Posts
    66

    Default

    Yeah same here took some guys hero spent cash to persuade it all for nothig he got everything back hero towns res ect all my troops i built gone upgrades on heros gone ectect utter mess

    and no i dont believe threats are needed evony must know they are liable for everyone who spent cash in the period that is missing so im sure they wont ignore this problem

  5. #5

    Default

    his comment really wasn't an ultimatum, it is the only course of action which we could legitimately take if this isn't resolved. It would be nice if someone from evony could send out a server message or just reset the servers to where they were this morning before the merger debacle.

  6. #6
    Join Date
    Jul 2009
    Location
    Heaven and hell
    Posts
    66

    Default

    Well tlets hope they get onto this problem asap they have done 25 ss merger before these oes so i dont c how they got all these so wrong this time

  7. #7

    Default

    Quote Originally Posted by Sploch View Post
    his comment really wasn't an ultimatum, it is the only course of action which we could legitimately take if this isn't resolved. It would be nice if someone from evony could send out a server message or just reset the servers to where they were this morning before the merger debacle.
    It actually is worded as if intended as an ultimatum.


    If X doesn't happen by Y time, Z will happen.


    That could be read as "Do what I say, or else."


    What was the time-frame in which the cities were taken, the money spent, and the heroes persuaded?
    But....the eternal ray of sunshine REALLY wanted to see you, so I helped brighten your day by removing the city from around you! ^.^

  8. #8

    Default

    They seem to have reset all of the cities to around 3 days ago when they announced the merger. I can't speak for everyone but I put the money on yesterday and had the 2 titles upgraded yesterday.

  9. #9
    Join Date
    Apr 2009
    Location
    Right behind you
    Posts
    4,842

    Default

    Quote Originally Posted by Ashanta View Post
    It actually is worded as if intended as an ultimatum.


    If X doesn't happen by Y time, Z will happen.


    That could be read as "Do what I say, or else."
    I have to agree with Ashanta here, it did seem a little combative, and implied an ultimatum at the very least.

    Either way Evony is well aware any merge isn't perfect. I know it's hard to have patience when you feel like you've been robbed of your account masterpiece. Anyone who has put money into this game would feel the same way.

    All you can do at this point is let helpspot.evony.com know, and this thread will also get their attention, but they DO need specifics to figure out what happened.

    1. Server merge issue beginnings and when you re-registered for it prior to the merge
    2. In-game name, alliance, account balace, and paypal fowards

    Get anyone and everyone who has this issue to do so, they'll be working on it as we speak even if they have to revert back to an original state temporarily. This problem (not exact problem but similar) has happened before, that's why server mergers are such a big undertaking, this stuff can happen. Start creating the tickets, let Evony fix the issues. If it's server wide and all backdated from the week before, it'll be something huge they'll work on around the clock for.
    Last edited by AbstractAngel; 05-20-2010 at 03:46 PM.

    Compliments of the wonderful Warsimi!

  10. #10

    Default

    Thank you for the response. This is indeed a server-wide issue (at least for everyone coming from s82). Is it possible they would just do a reset and try again later? Put us all back to where we were 12 hours ago?


    It has been pinned down and we are pretty sure that the server was set back to where it was 9 days ago (May 11th).
    Last edited by Sploch; 05-20-2010 at 03:51 PM.

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