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Thread: How to find help,tried before and no reply from admin

  1. #1

    Default How to find help,tried before and no reply from admin

    Can someone please help me to get anybody that can deliver results on promises from customer service.

  2. #2

    Default

    Go to Evony Helpspot get the ticket, then give the ticket to either Dawnseeker or Valkirah...

    Tell them this..

    HelpSpot Ticket:
    Server:
    Lord Name:
    Email:
    Facebook (if applicable):
    PayPal Transaction ID (if applicable):
    Type of Issue (i.e. lost troops):
    Description of Problem:

    Fill in the blanks

  3. #3

    Default

    Quote Originally Posted by amandaf1957 View Post
    Can someone please help me to get anybody that can deliver results on promises from customer service.
    Can you elaborate?
    But....the eternal ray of sunshine REALLY wanted to see you, so I helped brighten your day by removing the city from around you! ^.^

  4. #4

    Default

    Dopne all that no results

  5. #5

    Default

    How many days did you wait?

  6. #6
    Join Date
    Jul 2009
    Location
    Have you checked that box in your closet lately?
    Posts
    2,898

    Default

    Quote Originally Posted by amandaf1957 View Post
    Can someone please help me to get anybody that can deliver results on promises from customer service.
    After filling out your helpspot ticket you need to wait a minimum of 5 days before contacting one of the reps
    135 gray rep 158/200 rep points Rep me if i helped!! thnx!!

    OUT OF BASIC YAAY!!! Now I'm in tech school

  7. #7

    Default

    Quote Originally Posted by Brightfang View Post
    After filling out your helpspot ticket you need to wait a minimum of 5 days before contacting one of the reps
    what do you do after waiting 2 weeks+ and also PMing and emailing the mods/ liason(mike) etc and no replies or help?

  8. #8
    Join Date
    Jul 2009
    Location
    Have you checked that box in your closet lately?
    Posts
    2,898

    Default

    Quote Originally Posted by Napolleon View Post
    what do you do after waiting 2 weeks+ and also PMing and emailing the mods/ liason(mike) etc and no replies or help?

    Mods cant do anything about it for one. And for 2 if its a big bug it takes time to fix it and they dont always respond about it. More often then not they fix it and move on.
    135 gray rep 158/200 rep points Rep me if i helped!! thnx!!

    OUT OF BASIC YAAY!!! Now I'm in tech school

  9. #9

    Default

    Quote Originally Posted by Brightfang View Post
    Mods cant do anything about it for one. And for 2 if its a big bug it takes time to fix it and they dont always respond about it. More often then not they fix it and move on.

    two weeks for hero quest and still not fixed.. and gong on 2-3 days now with troop bug. and not a word about it and not the one i mentioned is out and its even worse? lol.

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