We stopped posting and emailing bugs a long time ago. It may have something to do with moderators who don't allow valid bugs to be posted in the threads. We also know that the serious issues exist as of this moment in Age II. Issues that undermine the integrity and interest in the game like:
1. Frozen and/or Innacurate Prestige Accrual
2. Colonization Denial (not due to suppression in progress) and Stuck Suppression Bar Bugs
3. Continuing "Lost Patrols" and other Disappearing Acts
4. Multiple Colony Resource/Draft Accounting and Transfer Bugs
5. L10 Tower bug
We saw the change in advertising so we can assume you are going forward with the conquest supplement to colonization. In this case, it's likely that change will come sooner rather than later.
We all know you hate being tied down to commitments or comments. However, this a friendly suggestion that doing so in this case, and doing so in a timely manner, is more than a good idea. I am not sure whether you realize just how many players are ready to throw in the towel on Age II.
Half the bugs listed above aren't even in the bug forum. You really want to claim you haven't gotten detailed information on these bugs? that you're just getting whining without documentation? that these bugs don't exist or have been solved? It's an indefensible position and we know it. Most players see the bug forum and bug reporting as window dressing and nothing more.
The new conquest supplement? What's to say? Will you let players take a whack at it as a concept before releasing it? Is it worth sticking around to see whether it resolves some fatal flaws created in the name of "no more bullies"?
Most companies hate customers who walk away without telling them why they are leaving and giving them a chance to retain their patronage. So, there you go. You now have exactly what many companies wish they had. An opportunity to do so. Don't think of me as one player but as a voice for an entire segment of the game that is really ready to pack it in. It won't even take much.
You are currently squelching awareness of major bugs in the game. You may think that will help you keep customers who couldn't handle the truth. That might even work if these errors weren't apparent in game play and discussed in alliance chat. Stop it. Fix the system rather than hiding behind it. The fact that you are denying things is far more offputting than the actual bugs. Seriously, a few moments of contemplation should demonstrate how counterproductive your current policies are.
Colonization has been a failure for two reasons. First, it's buggy as all heck. There's not one aspect of it that works smoothly. I am sure you are working feverishly to fix them. As you should since this thing is now long out of beta. Conquest is yet another interesting idea. One that is going to be introduced without the advantage of a beta. Given this, some fairly in depth disclosure is in order.
I am not mad and I am not attacking you as developers. I am dissapointed and I am calling you to account but I am doing it logically. I am also doing so in a way that should make it very hard for you to say I am doing anything but attempting to be helpful.



Kapow! Kapow!
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