I suggested a change to a web form and getting rid of the forum method of reporting some time ago. While I strongly word things and say things that you may not like, I do offer sincere suggestions from time to time, believe it or not.
Another sincere suggestion is the reinstitution of a technical support forum. Let it be stringently moderated, but only after the thread has been posted, not before. That's perfectly acceptable to do that. I already have a moderator in mind that I think should handle the forum, if they are willing, and know of a few current forum contributors, who you all could trust, who could be promoted to a mod for that section to help with the moderation duties.After all, people come to a forum to get an audience. Bug reports are not appropriate material for an audience. They are technical items used by the developers. So maybe we need to get them off the forums entirely.
The reason why there should be a tech support forum is to be able to relay something simple like "this is something that the dev team is aware of and working on" to a customer who ends up encountering a bug. A complete cessation of any mention of bugs is going to be harmful to customer relations. You might solve the one issue of having to wade through moderation duties there, but increase it elsewhere...
Also, in those screen shots you posted, there was the issue of error 493 and the issue with the Philippines-area of the Pacific having problems connecting. Those two events, among many others, are tech support issues that really need a place to be handled at a first-level by volunteers to help lighten your load.



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