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Thread: Whom do I email....

  1. #1
    Join Date
    May 2010
    Location
    Hawaii
    Posts
    11

    Default Whom do I email....

    Hello All,
    Whom do I email to get un-suspended? I've been suspended since Friday morning and still can't access the game?
    Thanks,
    thoap

  2. #2
    Join Date
    Sep 2009
    Location
    All the angels sing........... Cuz your gonna die!
    Posts
    3,150

    Default

    First you must go and get a help-spot ticket number then you must email a customer representative with that ticket number and with the correct format.

    Help Spot Format:

    ___HelpSpot Ticket:
    ___Server:
    ___Lord Name:
    ___Email:
    ___Facebook (if applicable):
    ___PayPal Transaction ID (if applicable):
    ___Type of Issue (i.e. lost troops):
    ___Description of Problem:

    Remember to get only 1 ticket per problem and to only send one email to an Evony representative, a good tip is to be nice, cordial, and brief in your letter to your representative, if you send 5 ticket numbers in one email you will fall to the bottom of the pile so to speak so remember one ticket one mail one solution.

    Get A Help Spot Ticket Number Here
    ___ Mike@EVONY.COM
    ___ Nathan@EVONY.COM

  3. #3
    Join Date
    May 2010
    Location
    Hawaii
    Posts
    11

    Default

    Okay. Thanks. I've failed miserably in several of those suggestions so far. I'll try again.
    Thanks.

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