I have written Evony three times, and gotten canned responses each time. And now I'm wondering: is anyone else experiencing this?

Whether I do it through FB, or through E2, at least 6 of my 22 allies I'm never able to actually Increase Resources. Therefore, they never get the Resource Bonus, and (more importantly,) I never get the Resource Reward. Furthermore, the little sidebar in E2, where it has my FB allies - every day at least 2 are missing. If I go to FB, they are listed as allies (and I may, or may not, actually be able to increase their resources,) but they disappear from my sidebar on E2... today, my husband is among the missing.

I can't be the only one noticing this glitch.