Quote Originally Posted by crappyservers View Post
You dont really understand how much work mods get do you? I have been a mod a few times(and admin once) in different forums, it gets very busy, you have to take breaks eventually. So no I dont think that quote is suitable, I want you to be put in a similar situation and see if you can cope with limited times while closing threads while stopping spam bots and trolls. Sometimes you need a break, like anyone, and if you have to ask a dieing question, then put it to someone else online that is capable or even put it in H&Q.
I would never be put in that situation because I would never be dumb enough to become a Moderator knowing the workload they get divided by my laziness. If they need a break so bad that they will turn away just a few(as Boleslav said earlier) people looking for legitimate help, then they should log off the forums. It's the internets, even thought it's serious business, stuff egts over pressured, log off, grab some Cheetos, and watch the Comedy Central Roast of David H.(FTW). So yea, that quote is suitable TO ME. Like I said, THIS IS ALL MY OPINION.
Quote Originally Posted by Alusair View Post
Our given volunteered duty is to moderate the forums. This does include helping people with forum issues, but it doesn't involve helping people with in-game issues, which we couldn't do even if we wanted to. All we can do is redirect them to the Customer Service Center (or the Reps), which, from personal experience, most of us probably do a handful of times a day.
Then redirect them. That's part of the job. To help people who patronize the game these forums are set up for.