Dear OT Moderators.
Thank you for your letter as we are always happy to recieve feedback. Please be assured that your concerns are being looked at and we will seek to resolve these issues as soon as possible. A moderator service rep will be in touch with you in 7 to 777 days, or slightly longer as we are currently experiencing an upsurge in moderator/member issues at this time. Thank you for your patience. Please do not respond to this mail as it is an automated message.