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Thread: Age 2 issues

  1. #1

    Default Age 2 issues

    Mailed Evony about troubles I had in the last day. Found after making my troops, and heading out for several hours that my 1.2m production cities had only made a maximum of 3m resources in about 6-7 hours. And I'm sure I hadn't zeroed them either. I also found that applying napoleon's diary sped up the wrong troop type, and wouldn't let me apply to the correct one.

    Got this reply

    Evony is a dynamic world that players are expected to explore on their own.The issue you mentioned is not a bug, technical problem or malfunction, and is therefore not something that can be corrected. If you need further explanation of any game mechanics or other help, you can ask your fellow players, or visit our game forums.

    Now, I don't profess to know everything about the game, but I've been playing for a year and this is the first time I've had issues of this nature. I've used Napoleon's diary at least 50 times in this manner without trouble, including the day before. And never have I not had my resources build up without some obvious explanation. And to get (in my opinion) such a blase and rather insulting response from Evony I found really quite disappointing.

  2. #2

    Default

    Also - when you click the little red cross to cancel your troop build, it sometimes cancels the next in queue instead of the one you clicked on. (e.g. you building 100 archers, and have in queue 200 archers and then 300 archers, if you click to cancel the 300, sometimes its the 200 that disappear)

    Millions of little bugs like this all over the place in evony.
    NA29 - Hello Kitty
    HCs: 2 1 0 1
    HH: Vasco Nunez de Balboa - 99 atk, Aretes King of Nabata - 97 atk
    Granuaile (Grainne Ni Mhaille or Grace O'Malley) - 99 atk, William Wallace - 97 atk

  3. #3

    Default

    Just a shame that instead of acknowledging them they deny it. I don't think anyone expects a game like this to ever be perfect, but I'd settle for them simply putting it onto a to do list and get to it when and if they can.

  4. #4
    Join Date
    Jul 2009
    Location
    Philadelphia, PA
    Posts
    65

    Default

    I've had issues like that happen as well. Usually I was on server NA17 (not very build up) and have about 100k food or something and positive production as there were no troops in the city or even being trained. I would come back to the game hours later and find that I would have MAYBE 8k food yet food production was at 80k. I also have been fondly enjoying this "dynamic change":
    I set resource production to 0 and refresh the tax rate to bring all pop to idle to build troops. Then I reset production to 100% and again refresh the tax rate to send all population back to gathering resources. Once that is done I may walk away. When I return, production magically reduced again to 0. I haven't bothered to report it because I have felt the answer might be the same "smoke and mirrors" answer.
    If at first you don't succeed, skydiving is not for you.

    [SIGPIC][/SIGPIC]

  5. #5
    Join Date
    Jun 2010
    Location
    New York
    Posts
    62

    Default

    Quote Originally Posted by Qingju View Post
    Also - when you click the little red cross to cancel your troop build, it sometimes cancels the next in queue instead of the one you clicked on. (e.g. you building 100 archers, and have in queue 200 archers and then 300 archers, if you click to cancel the 300, sometimes its the 200 that disappear)

    Millions of little bugs like this all over the place in evony.
    I've had this issue before, and it is impossible to document because it happens randomly. I have also had it cancel the current build instead of the one in the queue that I clicked. Again, this is impossible to document with screen shots because it is random.

    The cancellation issues are particularly annoying when combined with the fact that the check on the "split production to all barracks" box frequently vanishes as I move the cursor from the box to click the "OK" button. These days I just assume the game is trying to prank me whenever I do anything, and I usually come out fine.

    Historical Heroes :39 Historical Cities :3 3 1 *

  6. #6

    Default

    hmm, i work in software dev... and believe me if we released code with this many bugs in we'd be outta business... (unfortunately we are not microsoft..!!)

    if people are paying for things then they should, when applied, be applied to the things that you want them to be applied too...

    and evony should definitely handle complaints better...

    sorry but accepting bugs as a fact of life in a game that costs people money is poor practice....

  7. #7

    Default

    Ray ? October 8 2010, 08:54 PM

    Dear Customer,

    Thank you for contacting Evony Customer Service.

    I have read the battle report and there is no bug or glitch involved.

    Evony is a dynamic world that players are expected to explore on their own. The Evony Team is not able to explain battle reports or unexpected battle outcomes. The issue you mentioned is not a bug, technical problem or malfunction, and is therefore not something that can be corrected. If you need further explanation of any game mechanics or other help, you can ask your fellow players, or visit our game forums.

    Now I will close this ticket but you can contact me back under this ticket if I fail to address your issues. Thank you.

    Please also let me know if you have any other questions or need further assistance.

    Best Regards,

    Ray

    Customer Service

    Evony Team

    100001011370234 ? October 8 2010, 06:56 PM

    In this battle, I defeated all the enemies troops and still had troops left. I did not send cavalry so there was no need to take out abatis. The outcome of this battle clearly does not reflect the rules of the game.

  8. #8

    Default

    Sorry to piggyback on this thread but I'm unable to start my own, my question is this....are there any new/newer servers for AgeII? Myself and a bunch of friends want to play the game but are unable to find a domain/server that isn't already maxxed out with long time players. We'd like to be able to play against other players starting out as well. Thanks

  9. #9

    Default

    How would you feel about this ...

    I sent my queen along with 100,000 archers to reinforce a city located at 531,81(Historical City) in North March of a fellow alliance member. That member was later kicked out after i was offline. Everyone else got their troops back but me. My troops and queen stayed. That city has now been taken over by a fellow alliance member and I still haven't gotten my queen or troops back. What can I do?

    I can prove I have a queen, you can see it in the war report here battlena8.evony.com/default.html?logfile/20101015/d5/c3/d5c35543bf0263fef916be2380311d0e.xml

    I was reinforcing an inactive alliance member that was being attacked. When the enemy went to truce, the inactive was kicked out of the alliance and my troops should have auto returned (as others alliance members did), my troops and queen did not auto-return like other members did. We had another alliance member attack to take the lv 12,

    As you can see she was there as another member was getting plunder reports because that persons troops glitched and went back to the city of the removed alliance member.

    battlena8.evony.com/default.html?logfile/20101015/d1/a4/d1a419ac621ccf91c20d759841e189c3.xml

    I would like to get my queen back. Just give me the quest to capture the lvl 10 city - I will start over with it.
    To get this ...

    Dear Customer,

    Thank you for contacting Evony Customer Service.

    You will lose your hero by dismissing it or in any battle you lose, especially when it lasts for 100 rounds. The loyalty and level do not count. In the above two cases, we are not able to restore it for you due to complicated tech issues.

    Please let me know if you have any other questions or need further assistance.

    Best Regards,

    Jimmy

    Customer Service
    Evony Team

  10. #10

    Default

    Lately I have been having other issues. First up drafting seems a bit hit and miss sometimes. I tend to draft level 10 NPCs from my HCs for the warriors. However, sometimes I get the message that no troops were found. But when I scout the city it shows 400k warriors defending. Wouldn't be too bad if it was happening once a week or two, but it's every second day almost. And when it happens once, good chance it'll happen 3-4 times over all my HCs that day.

    And still having issues with resources not building up. Sometimes I might leave a 1m production city for 8-10 hours and it's made 2m. Other times if I've been in a rush and dropped production to 0, then back up to 100 after making troops it'll not apply it until I log in again, sometimes half a day later. Or the city won't regain the population until I log in again.

    This is even BEFORE I talk about FB errors telling me I've accepted gifts already when I haven't, that I've tried to accept a gift that isn't mine, lowering my furstin packs sent from furstins to me (I'm Prinz) down to civillian packs. And all I ever get is the standard "can't help" reply.

    Garbage, Evony. At least make your responses fair and understanding. Do they even read the error, or do they play "wheel of generic response" and think the job's done. The worst part is they always deny there is an error. I don't think anyone in the game expects it to be bug free. But what we expect is that Evony at least show some willingness to recognise an issue and try to sort it out in time. Eventually, my frustration (and no doubt others) with the game will overcome the enjoyment and I will go back to living a real life, and Evony will join the rest of the businesses who had poor customer support on the scrapheap.

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